This Design Document provides an outline for the course, Wheelchair Safety for Hospital Volunteer Workers. The goal of this training is to assist new hospital volunteer workers on how to properly greet a patient who needs a hospital wheelchair, follow the steps to get a patient safely in and out of a wheelchair and follow the steps to safely transport patients in a wheelchair to increase patient satisfaction by 25%. It includes the business goal and problem, the target audience, learning objectives, training recommendation with approximate seat time, deliverables, and assessment plan.  

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Course Storyboard Job Aid

This Storyboard serves as a blueprint for how the course, Wheelchair Safety for Hospital Volunteer Workers, is developed. The goal of this training is to assist new hospital volunteer workers on how to properly greet a patient who needs a hospital wheelchair, follow the steps to get a patient safely in and out of a wheelchair and follow the steps to safely transport patients in a wheelchair to increase patient satisfaction by 25%. It includes all of the design elements, interactivity, audio, and overall direction that make up the module.  

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Course Design Document Job Aid

This Content Map provides an outline for the course, Revitalized Beauty Members & Cart Orders. This course was created to help new sales associates become more familiar with the three different member options (Retail, VIP, Market Partner) & to improve employees ability to create member cart orders. It includes the business goal and problem, the target audience, learning objectives, training recommendation with approximate seat time, deliverables, and assessment plan.  

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Course Job Aid