Privacy Policy

This Privacy Policy describes how Karavali Shuttle Bus ("we," "our," or "us") collects, uses, and discloses your information when you use our mobile application Karavali Shuttle Bus (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We don't directly collect any personal identifying information from you. The Karavali Shuttle Bus app is designed to provide real-time bus tracking and time management without requiring you to create an account or provide personal details like your name, email address, or phone number.

However, like most mobile applications, our app may automatically collect certain non-personal information, which could include:

• Device Information: This may include the type of mobile device you use, your operating system, unique device identifiers, and mobile network information. This information helps us understand how our app is being used and to improve its performance and compatibility.

• Usage Data: We may collect information about how you interact with the App, such as the features you use, the times you access the App, and the duration of your sessions. This helps us analyze app usage patterns and enhance the user experience.

• Location Information (Optional): If you grant the App permission to access your device's location, we may collect precise or approximate location information. This is primarily used for the real-time tracking of bus arrivals at specified stops. You can disable location services for the App at any time through your device settings.

2. How We Use Your Information

The non-personal information we collect is used solely for the following purposes:

• To provide and maintain the App: This includes ensuring the real-time tracking functionality, displaying shuttle timings, and managing bus operations.

• To improve the App: We use usage data to understand how users interact with the App, identify areas for improvement, and develop new features.

• To monitor and analyze trends: This helps us understand user behavior and optimize the App's performance.

• To troubleshoot and address technical issues: Device information can be useful in diagnosing and resolving problems you might encounter with the App.

3. How We Share Your Information

We do not share any of the information we collect with third parties for marketing or advertising purposes.

We may share non-personal, aggregated, or anonymized data that cannot be used to identify you individually with third parties for purposes such as:

• Analytics: To analyze app usage and performance.

• Service Providers: We may work with third-party companies and individuals to facilitate our App (e.g., hosting, data analysis). These third parties will have access to your non-personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We are committed to protecting the security of your information. While we strive to use commercially acceptable means to protect your non-personal data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Children's Privacy

Our App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.