Effective Date: September 1, 2026
KalaMango values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the KalaMango website, app, and related services.
Depending on the features you use, we may collect:
Account information, such as your name, email address, and login information;
Order information, such as purchased products, shipping address, contact details, delivery information, and refund records;
Payment-related information, such as transaction ID, payment status, and payment method;
Usage information, such as searches, browsing activity, favorites, shopping cart activity, and purchase history;
Device information, such as IP address, device type, app version, logs, and crash information;
Information you voluntarily provide when contacting customer support.
Sensitive payment information, such as bank card details, is generally processed directly by third-party payment service providers.
We may use your information to:
Create and manage user accounts;
Provide product browsing, search, favorites, and shopping features;
Process orders, payments, deliveries, and refunds;
Provide member pricing and special offers;
Improve recommendations, search results, and user experience;
Provide customer support and order notifications;
Prevent fraud, abuse, and security risks;
Comply with applicable legal requirements.
To provide our services, we may share information, when necessary, with service providers involved in payment processing, logistics, cloud services, data analytics, customer support, notifications, and order fulfillment.
We do not disclose your personal information to unrelated third parties without a valid reason, and we do not sell your personal information for monetary consideration.
KalaMango may use third-party SDKs, APIs, payment services, analytics tools, login services, cloud services, or notification tools.
The processing of information by third-party services may also be subject to their own privacy policies.
We use reasonable technical and administrative measures to protect your personal information.
We retain personal information only for as long as necessary to provide services, process transactions, prevent fraud, resolve disputes, or comply with legal requirements.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request account cancellation or opt out of marketing communications.
You may request deletion of your account through the account settings in the KalaMango App or through the following page:
https://kalamango.edgeone.dev
After your account is deleted, we will delete or anonymize the related personal information, except for transaction, financial, security, or dispute-related records that we are required to retain by law.
KalaMango is not specifically designed for children. We do not knowingly collect children's personal information in violation of applicable laws.
We may update this Privacy Policy from time to time based on changes to our business, technology, or legal requirements.
When we make changes, we will update the effective date on this page.
Brand: KalaMango
Website: https://h5.kalamango.com/
Email: marazzipapiernikqy696@gmail.com
Operating Entity: HK MY TECHNOLOGY MEDIA LIMITED
Address: Rm 13, 27/F, HO KING COML CTR, 2-16 FA YUEN ST, Mongkok, Hong Kong