Privacy Policy for KaamExpert

Effective Date: September 22, 2026

KaamExpert ("we," "our," "us") operates the KaamExpert mobile application ("App"). KaamExpert is a home and house services platform that helps users discover, request, and manage household and home-related services and allows service professionals or partners to provide their services through the platform.

This Privacy Policy explains how we collect, use, store, protect, and share information when you use KaamExpert.

By using KaamExpert, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, KaamExpert may collect the following information:

A. Personal Information

When you register or use our services, we may collect:

• Name

• Mobile phone number

• Email address

• Profile information

• Address and service location

• Account login information

• Information provided when contacting customer support

B. Location Information

KaamExpert may request access to your device location when location-based functionality is required.

Location information may be used to:

• Identify your service location

• Help you find nearby service professionals

• Assign or coordinate service requests

• Provide location-based services

• Help service professionals reach the requested service location

• Improve service availability and operations

We only request location access when it is required for an applicable feature. Where Android requires runtime permission, you can control location access through your device settings.

C. Service Information

We may collect information that you provide when requesting or providing a service, including:

• Type of service requested

• Service address

• Preferred date and time

• Service instructions

• Photos or other information submitted for a service request

• Booking or service history

• Ratings and reviews

• Communication related to the service

D. Payment Information

If payments are available through KaamExpert, payment information may be processed by our payment service providers.

We may receive limited payment-related information such as transaction status, payment reference, or transaction identifier.

We do not intend to store complete payment card numbers or other sensitive payment credentials unless specifically required and lawfully handled by the applicable payment service.

E. Device and Technical Information

We may collect limited technical information required to operate, secure, and improve the App, such as:

• Device type

• Operating system and version

• App version

• Device identifiers where permitted

• IP address

• Crash and diagnostic information

• Network information

• Log information

2. How We Use Your Information

We may use collected information to:

• Create and manage your account

• Provide home and household services

• Process and manage service requests

• Connect customers with appropriate service professionals

• Coordinate appointments

• Provide location-based functionality

• Communicate about bookings and services

• Send service-related notifications

• Process payments through applicable payment providers

• Provide customer support

• Verify accounts or service providers where applicable

• Prevent fraud, abuse, and unauthorized activity

• Maintain the security of the App

• Troubleshoot technical problems

• Improve our services and user experience

• Comply with applicable legal obligations

We do not use personal information for purposes unrelated to the functionality of KaamExpert unless permitted by law or with appropriate notice and consent where required.

3. Sharing of Information

We may share information when necessary to provide KaamExpert's services.

Service Professionals and Partners

When you request a service, relevant information such as your name, service address, contact details, service requirements, and booking information may be shared with the applicable service professional or partner so that the requested service can be provided.

Service Providers

We may use trusted third-party service providers for functions such as:

• Cloud hosting

• Authentication

• Notifications

• Analytics

• Payment processing

• Customer support

• Security

• Crash reporting

These providers may process information on our behalf and are expected to handle information according to applicable agreements and security requirements.

Legal Requirements

We may disclose information when required to do so by applicable law, regulation, legal process, court order, or governmental request, or when necessary to protect our rights, users, or the security of the platform.

We do not sell users' personal information.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Data transmitted between the App and our servers may be protected using appropriate security technologies such as encrypted connections where supported.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud or abuse.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.

6. Account and Data Deletion

If you have created a KaamExpert account, you may request deletion of your account and associated personal information through the account deletion option available in the App, where provided, or by contacting us at:

Email: kaamexpertservice@gmail.com

When we receive a valid deletion request, we will process it in accordance with applicable law and our legitimate retention obligations.

Certain information may need to be retained where required by law, for legitimate business records, fraud prevention, dispute resolution, or other legally permitted purposes.

7. Children's Privacy

KaamExpert is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

8. Notifications

KaamExpert may send notifications relating to:

• Service requests

• Booking confirmations

• Appointment updates

• Service status

• Account activity

• Important service information

You can control notification permissions through your device settings where supported.

9. Third-Party Services

KaamExpert may integrate third-party services to provide certain functionality.

Third-party services may have their own privacy policies and terms. We encourage users to review the privacy practices of third-party services when applicable.

10. User Responsibilities

Users are responsible for providing accurate information and keeping their account credentials secure.

You should not provide another person's personal information without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the effective date shown at the beginning of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact us:

App Name: KaamExpert
Email: kaamexpertservice@gmail.com

KaamExpert
Home & House Services Platform

This Privacy Policy should be published on a publicly accessible web page and linked both from the Google Play listing and inside the app. Google Play specifically requires an active, publicly accessible privacy-policy URL rather than a PDF.