Effective Date: October 15, 2025

🎯 Overview

The K-Mall Reward Point System is a customer loyalty program designed to encourage engagement and repeat purchases by allowing users to earn, track, and redeem reward points both online and in-store.

The system integrates seamlessly across the K-Mall Mobile App, Backend Server, and Admin Panel to deliver a transparent and rewarding experience for customers and administrators.

💰 Earning Points

Customers can earn reward points through various actions, including:

• Signing Up or Completing Profile – New users receive bonus points upon registration or profile completion.
  
  

• Purchasing Products – Points are automatically awarded for purchases (e.g., 1 point per ₹10 spent).
  
  

• Barcode / QR Code Scanning – Customers can scan product or store QR codes to instantly earn points.
  
  

• Automatic Management – The system calculates and updates the user’s balance automatically after every eligible transaction.
  
  

🎁 Redeeming Points

Users can redeem their accumulated points for discounts, exclusive products, or promotional offers.

• Points can be redeemed online via the app or in-store by scanning a QR/barcode.
  
  

• Redemption value is deducted from the available point balance in real time.
  
  

• Every redemption is securely recorded in the user’s transaction history for transparency.
  
  

📊 Tracking Points

Users can manage their reward activity through the “My Rewards” or “Points History” section in the app.
This includes:

• Total available points
  
  

• Earned and redeemed transactions
  
  

• Expired or expiring points
  
  

• Redemption options and expiry notifications

🔒 Privacy Policy

Effective Date: October 15, 2025

This Privacy Policy applies to the K-Mall mobile application, created and operated by K-Mall, offered as a free service and provided “AS IS".

1. Information Collection and Use

The Application may collect certain information automatically, including but not limited to:

• Device Internet Protocol (IP) address
  
  

• Pages visited within the Application, with timestamps and duration
  
  

• Total time spent using the Application
  
  

• Device operating system
  
  

• Approximate device location (if permission granted)
  
  

Purpose of Collection

• Geolocation Services: Deliver personalized content and location-based features.
  
  

• Analytics & Improvements: Analyze usage trends and enhance performance.
  
  

• Third-Party Optimization: Share anonymized data to optimize app functionality.
  
  

Additionally, K-Mall may use collected information to send important updates, service notices, or promotional messages.

For better user experience, the Application may request certain personally identifiable information, which is stored and used as described in this policy.

2. Third-Party Access

The Application may share only aggregated and anonymized data with third-party services that assist in improving the app.

Example third-party service:

• Google Play Services
  
  

K-Mall may also disclose data:

• To comply with legal obligations or government requests
  
  

• To protect the rights, property, or safety of users
  
  

• To trusted service providers operating under this Privacy Policy
  
  

3. Opt-Out Rights

You can stop all data collection by uninstalling the Application using your device’s standard uninstall process or the app marketplace option.

4. Data Retention

User-provided data is retained as long as you actively use the Application and for a reasonable time afterward.

To request data deletion, please email kmallbhavnagar@gmail.com, and we will respond promptly.

5. Children’s Privacy

The Application is not intended for children under 13 and does not knowingly collect their data.

If such data is discovered, it will be deleted immediately. Parents or guardians who believe their child has shared information may contact kmallbhavnagar@gmail.com for removal assistance.

6. Security

We employs reasonable physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, or disclosure.

7. Changes to This Privacy Policy

This policy may be updated periodically. Updates will be posted on this page, and continued use of the Application constitutes acceptance of the revised terms.

8. Your Consent

By using the Application, you consent to the collection and use of information as outlined in this Privacy Policy.

9. Contact Us

For questions, concerns, or requests regarding privacy or data handling, please contact:
📧 kmallbhavnagar@gmail.com