Last updated: 20 September 2025
Privacy Policy
We value your ("User," "You," or "Your") privacy and recognize the sensitivity of your personal information. We are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service, products, and opportunities, as described in this Privacy Policy.
This Privacy Policy explains the online information practices of JustFlow LLP (collectively, “Company,” “JustFlow,” “we,” “us,” or “our”) which hosts the mobile application JustFlow (collectively, the “Application”). We think it is important to explain what information we collect, what we do with it, and to describe the rights you will have with respect to your personal data processed by us. JustFlow strictly complies with the applicable data protection laws and regulations. JustFlow is the data controller for any relevant local legislation.
Please note that when using the Application, this Privacy Policy should be read in conjunction with our Terms of Use. By accessing the Application, you acknowledge that the Privacy Policy and the Terms of Use govern your use of the Application.
Privacy and personal data protection principles vary from one country to another. When you access or visit a third-party website or application, you are subject to the privacy policy of that website or application. Please read the third party's privacy policy to determine the privacy practices that apply to information or data maintained by the website or application.
What Information We Collect and How It Is Used
We may collect and hold personal information related to you that is necessary for the purpose of conducting our business, including (without limitation) to deliver products, services, or information, improve our services to offer a better experience, and to fulfill our regulatory obligations. We will tell you when we ask for your personal information whether it is a statutory or contractual requirement to give us the information and the consequences of not providing the information.
To undertake the above goals, we may collect the following personal information related to our users:
User profile: If you are a user of the Application, creating a user profile is optional. If you register for a user account with the Application, we may collect certain information such as your e-mail address, username, and password. You can also use your social media login (such as Sign in with Apple) to register with us. Note, however, that we do not collect information from your social media account.
User content: We will collect any user content you create, share, or post to the Application, which may include information contained in your user account, as well as photos or other image files and associated metadata.
Health data & third-party apps: Personal data, including health data, may also be collected from other sources if you choose to connect the app with other third-party apps (such as Apple Health, Google Health Connect). You can control what data are stored and accessed, and you can modify the settings at any time. We do not collect information about you from any third party unless we get permission from you. We will process this data to provide you with a better fitness experience. When you choose to have this data imported, you are subject to the Apple Health and Google Health Connect privacy policies and practices.
Information You Should Not Provide
Do not provide financial account numbers, social security numbers, pictures of other individuals, information regarding your health status or of other individuals, or any other sensitive or confidential information via the Application.
We may also collect information that you submit when you contact customer support, or otherwise submit information to the Company, including your email address and any other information you choose to provide during your use of the Application.
Financial Data
We utilize Apple and Google to process all financial transactions, and JustFlow is not provided with any personal data related to your transaction.
Please note that we may share your activity logs with Apple or Google to help verify your usage of the app if you request a refund. This process simply ensures a fair and transparent review of any accidental subscription claims, and your privacy is important to us.
Device and Internet Usage
If you download or use the Application, we may collect information from your device, including identifiers that help us identify your device's hardware and operating system. Device information may be accessed using industry standard identifiers such as those approved by your device operating system manufacturer.
Cookies and Tracking Technologies
Cookies are small files which, when placed on your device, enable the Application to provide certain features and functionality. We and our service providers may use cookies to:
Automatically collect information about how you use the Application
Measure and analyze which pages or screens you interact with
Enhance your experience and improve our services
Cookies may include information such as your login or registration identification, user preferences, time spent in the Application, and pages visited.
We may also allow trusted service providers (such as analytics vendors or advertising networks) to use cookies or similar technologies to collect information about your online activities in order to provide tailored advertisements or content. Please note that JustFlow does not use Google Analytics.
We are not responsible for the privacy practices of these third parties, and their information practices are not covered by this Privacy Policy.
Do Not Track
Some devices and browsers offer a “Do Not Track” feature; however, our Application does not currently respond to “Do Not Track” signals.
Managing Cookies
You can change your cookie preferences through the cookie management settings provided in our Application/Website (where available).
Additionally, most modern browsers provide user controls regarding the placement and duration of both first-party and third-party cookies. You can learn more about cookies here: https://www.allaboutcookies.org.
If you are interested in more information about behavioral advertising and how to opt-out, please visit http://www.aboutads.info/choices/.
You can also opt out of interest-based ads through your mobile device settings on Android or iOS (where available).
We process your personal information only where we have a legal basis to do so. The purposes for which we process your information and the legal bases we rely upon are set out below:
Purpose
Legal Basis
To provide support and respond to your requests and enquiries
We have a legitimate interest to respond to your requests and inquiries for ongoing business administration
To personalize your visits to the Application and assist you while you use the Application
We have a legitimate interest in providing and improving the Application
To deliver the Application’s services
We rely on the performance of a contract or pre-contractual obligations
To improve the Application by helping us understand who uses the Application and how it is being used
We have a legitimate interest in improving our services
To share data with our service providers, such as those that host data for us (including Amazon Web Services)
We have a legitimate interest in using vendors to provide business services
To share data with our affiliates
We have a legitimate interest in improving our services
To market our products and services as well as enable third parties to provide advertisements to you via the Application
We have a legitimate interest in promoting our products and services and generating advertising revenue, while giving you choices about whether or not to use our advertising-supported free option
To send emails and push notifications to existing customers/users about our own similar goods and services (where users have been informed and can opt out at any time)
We have a legitimate interest in sending relevant communications to existing customers/users
To respond to law enforcement or other government officials where we have a legal obligation, including complying with legal demands and production/court orders (we will notify the user where legally permitted)
We have a legitimate interest in complying with applicable legal or regulatory obligations
For the day-to-day running and management of the business, including monitoring, maintaining, and improving processes, information, technology, and services; protecting our legal rights and interests; and sharing personal information with third parties that acquire or may acquire our assets/shares, or that succeed us in carrying on our business
We have a legitimate interest to manage and strengthen our business operations
Please note that you have a right to object to the processing of your personal information where such processing is carried out for our legitimate interests.
Data Retention
We retain your personal information for as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include:
How long the personal information is needed to provide the services and operate the business
The type of personal information collected
Whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes)
Data Rights
You have the right (subject to certain limitations) to:
Request access to personal information we hold about you
Request correction of your personal information when incorrect, out of date, or incomplete
Request that we delete your personal information
Opt out of any marketing communications that we may send to you and object to us using/holding your personal information if we have no legitimate reason to do so
Request the portability of your personal information (ask for a copy of your personal information to be provided to you, or a third party, in a digital format)
Where we rely on your consent to handle your personal information, you have the right to withdraw your consent at any time.
We do not sell personal information to third parties for their own business or commercial uses.
All such requests should be made using the contact details set out below. Please note that if you request that your personal information be deleted, you may no longer be able to access or use certain parts of the Application.
We will respond to your request in writing (or orally if requested) as soon as practicable and within one month after receipt of your request. In exceptional cases, we may extend this period by two months and will inform you of the reasons for the delay. We may request proof of identification to verify your request.
You also have the right to lodge a complaint about the handling of your personal information with an EU data protection authority or other relevant regulator.
California Residents: You may request certain information about our disclosure of personal data during the prior calendar year to third parties for their direct marketing purposes. We do not share your personal data with third parties or affiliates for their direct marketing purposes.
Security
We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone, including our staff. We use commercially reasonable means such as (but not limited to) data encryption, firewalls, and server authentication to protect the security of your personal information.
Our staff and any third parties hired to provide support services are required to observe our privacy standards and allow us to audit them for compliance.
⚠️ However, no information security defenses are impenetrable, and we cannot guarantee the absolute security of our applications, servers, or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
International Audience
The Application is hosted in the United States. Therefore, personal information collected from you, including via the Application, will be transferred to the United States. Such transfer may not provide the same level of protection as in your home jurisdiction.
We rely on a legitimate interest in utilizing service providers in the United States to provide you with our services. Please do not use the Application if you do not agree to the transfer and processing of your personal information in the United States or if it is illegal to do so in your country of residence.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 16. If we learn that a child under 16 has provided personal information through the Application, we will delete that information as soon as possible.
Changes
This Privacy Policy sets out our current practices and demonstrates our commitment to your privacy. We may change the content or services found on the Application at any time, and consequently our Privacy Policy may also change.
Whenever we make important changes to this Privacy Policy, we will post the updated version at this link and update the “Last Updated” date at the top of the page.
Your Queries
If you have any queries regarding privacy issues or if you wish to exercise your data rights as described above, please contact us at:
Company: JustFlow LLP
App: JustFlow
Address: Nazarbayev 223, Kazakhstan
Email: justflowapp@gmail.com
To ensure that we carry out your instructions accurately and securely, we may monitor and/or record your communications with us.