Privacy Policy

(Last updated: 12 October 2020)

Preface

Thank you for using the game products and services of Beijing Jieshuai Interactive Technology Co., Ltd. (hereinafter referred to as "Jieshuai Interactive"). Jieshuai Interactive has always solemnly promised to protect the personal information and privacy of users who use our products and services. When you use Jieshua Interactive Services, we may collect and use your personal information. We hope that through the "User Privacy Protection Policy of Beijing Jieshua Interactive Technology Co., Ltd." (hereinafter referred to as "the policy"), we can explain to you the corresponding processing rules and other related matters when we collect and use your personal information, so as to better Protect your rights.

This privacy policy is closely related to all game services we provide. We hope that you read carefully before using our game services and confirm that you have fully understood the content of this policy, and allow you to follow the guidelines of this privacy policy. Think appropriate choice. If you use or continue to use our service after we update this privacy policy (we will prompt you to update the situation), it means that you agree to the content of this privacy policy (including the updated version) and agree to our collection and Use, save and share your relevant information.

table of Contents

1. How we collect and use personal information

2. How do we use COOKIES or similar technologies

3. How do we share, transfer and disclose personal information

4. How do we store and protect personal information

5. Your rights

Six, age limit

7. How to transfer your personal information globally

8. How to revise this policy

9. How to contact us

1. How we collect and use personal information

Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.

We will only collect and use your personal information for the following purposes described in this policy:

1. When you register or use the game service of Jieshuai Interactive, we will collect your network identification information and personal equipment information, which is used to mark you as a Jieshuai Interactive user. If you use WeChat, QQ or Weibo account association to log in to Jieshua Interactive Game, we will collect the unique identifier of your WeChat, QQ or Weibo account to save your login information so that you can log in on different devices.

2. In order to meet the requirements of relevant laws, regulations and policies and relevant authorities, Jieshuai interactive game users need to perform real-name authentication in order to continue using game services. We will collect your real-name identity information when you actively provide it. This information is sensitive. Refusal to provide real-name identity information may cause you to be unable to log in to the game or be restricted in the process of using the Jieshua Interactive Game Service.

3. To ensure your normal use of Jieshua Interactive’s game services, ensure the normal operation of game service functions, optimize game product experience, and protect your account security, we will collect your device information, network identification information and network environment information, Including device ID, device type and version, system version, IP address, MAC address, application ID, network type and other information.

4. During your use of Jieshua Interactive Game Service, we will collect your game log information, such as login log, store purchase log, activity log, guild log, upgrade log, chat log, etc., so that you can View your game history, which will also be used for game operation statistical analysis, customer service complaint handling, game anti-cheating analysis, and game experience optimization and improvement.

5. When you recharge or pay in the Jieshuai interactive game, we will collect your recharge records, consumption records and other information so that you can check your transaction records and provide customer service staff with information when there is a dispute in the transaction. Support the handling of disputes. Recharge records and consumption records are sensitive information. Collecting the above information is necessary to complete the payment transaction function, otherwise the transaction cannot be completed. At the same time, in order to protect your property as much as possible, we will collect device information, network identification information and network environment information at the time of payment to identify, reconfirm or block high-risk transactions.

6. In order to protect the security of your game account and create a fair, healthy and safe game environment, we will collect your game application information, device information, network identification information, operating system and process information, network environment information and game crash records Such information is used to combat behaviors that damage the fair environment of the game or interfere with or disrupt the normal operation of game services (such as cheating by plug-ins, etc.).

7. When you post information or interact with other players through text, pictures, voice, video and other methods in game chat rooms or forums, we may collect the above information sent by you for pornography and violence. , Politics, abuse, malicious advertisements and other inappropriate content is filtered and monitored to purify the game environment and maintain a healthy online environment.

8. If you want to interact with other game players through voice and video, after you authorize and agree, the game will access your microphone and camera to provide you with functions such as voice chat and live broadcast interaction. Since this function is provided by a third-party SDK, Third parties may collect your device information, network identification information, operating system information, and network environment information for product analysis or marketing information push. For details, please refer to the SDK operator’s privacy policy or related statements.

9. If you want to interact with nearby game players, after you authorize and agree, we will collect your geographic location information to find nearby game players, so that you can match nearby players and team up. Refusal to provide this information will cause you to be unable to interact with nearby game players, but will not affect your normal use of other functions of the Jieshua Interactive game product. You can also cancel your geographic location information authorization at any time.

10. According to relevant laws, regulations and national standards. In the following situations, we may collect and use your personal information without seeking your authorization:

(1) Those directly related to national interests such as national security and national defense security; those directly related to major public interests such as public safety, public health, and public knowledge;

(2) Directly related to criminal investigation, prosecution, trial and judgment execution;

(3) In order to protect your or other individuals' life, property, reputation and other major legal rights and interests, but it is difficult to obtain their consent;

(4) The personal information collected is disclosed to the public by yourself;

(5) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(6) Necessary for signing and performing the contract according to your requirements;

(7) Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of product or service failures;

(8) Necessary for carrying out legal news reports;

(9) When it is necessary to carry out statistical or academic research in public interest, and when it provides the results of academic research or description to the outside, the personal information contained in the results is de-identified;

(10) Other circumstances stipulated by laws and regulations.

11. When we want to use information for other purposes not specified in this policy, we will seek your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will seek your consent in advance.

2. How do we use COOKIES or similar technologies

1. shared

We will not share your personal information with any company, organization or individual, except in the following cases:

(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

(2) We may share your personal information externally in accordance with laws and regulations, or compulsory requirements of government authorities.

(3) Sharing with our related parties: Your personal information may be shared with the related parties of Jieshuai Interactive. We will only share necessary personal information and are bound by the purpose stated in this privacy policy. If the related party wants to change the purpose of processing personal information, it will again seek your authorization and consent.

(4) Sharing with authorized partners: only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when you purchase our products or services online, we must share your personal information with logistics, payment, platform services, and service providers in order to arrange delivery, or arrange partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.

2. transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

(1) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

(2) Provide information in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;

(3) When it comes to mergers, acquisitions, asset transfers, bankruptcy liquidation or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise We will ask the company or organization to ask you for authorization again.

3. Public disclosure

We will only publicly disclose your personal information under the following circumstances:

(1) After obtaining your explicit consent

(2) Disclosure based on law: We may publicly disclose your personal information when required by law, legal procedures, litigation, or compulsory government authorities.

4. When no prior consent is required

According to relevant laws, regulations and national standards, we may share, transfer, and publicly disclose personal information in the following situations without your prior authorization:

(1) Directly related to national security and national defense security;

(2) It is directly related to public safety, public health, and major public interests;

(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

(4) It is difficult to obtain the consent of the individual in order to protect the life, property and other major legal rights of the personal information subject or other individuals;

(5) Personal information subjects disclose personal information to the public on their own;

(6) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

According to laws and regulations, sharing, transferring, and disclosing personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of the information does not belong to the external sharing, transfer, and public disclosure of personal information. The storage and processing of, will not need to notify you separately and obtain your consent.

4. How do we store and protect personal information

1. We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. The technical means we use include but are not limited to firewalls, encryption (such as SSL), de-identification or anonymization, access control measures, etc. In addition, we will continue to strengthen the security capabilities of the software installed on your device. For example, we will complete part of the information encryption work locally on your device to consolidate secure transmission; we will learn about the application information installed on your device and the running process information to prevent malicious programs such as viruses and Trojan horses. We recommend that you pay full attention to the protection of personal information when using products and services. We will also provide a variety of security features to help you protect your personal information.

2. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.

3. The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.

4. The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legal rights, we will bear the corresponding legal responsibility.

5. In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can independently prevent and reduce risks Suggestions, remedies for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

5. Your rights

During your use of Jieshua Interactive Game Service, we may provide you with corresponding operation settings based on the specific situation of the game product so that you can query, delete, correct or withdraw your relevant personal information. In addition, we have also set up complaints and reporting channels, and your comments will be processed in a timely manner.

However, in the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:

(1) Related to national security and national defense security;

(2) Related to public safety, public health, and major public interests;

(3) Related to criminal investigation, prosecution and trial;

(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;

(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.

6. Child User Service Agreement

1. Special tips for children online

Children should be accompanied by their guardians to read and agree to this service agreement before they can accept this service agreement. Guardians should strengthen the supervision and protection of children. If they fail to perform guardianship responsibilities carefully and damage the interests of children or affect the interests of Jieshuai Interactive, the guardian shall bear the responsibility.

For those under the age of 14, Jieshuai Interactive has the right to take one or more of the following measures in accordance with relevant national laws, regulations and policies, other provisions of this agreement, or the reasonable requirements of your legal guardian:

1) Provide game-related information (including but not limited to the login information of the game account, recharge flow information, etc.) to the legal guardian, so that the legal guardian can learn about your game in a timely or synchronized manner;

2) Limit the consumption limit of Shiji Tiancheng account;

3) Take technical measures to block certain games or certain functions of games, or limit game time or game duration;

4) Other measures required by the legal guardian and deemed appropriate by Jieshuai Interactive.

Child users should abide by the National Youth Internet Civilization Convention: they must be good at online learning and do not browse bad information; they must be honest and friendly communication, not insult or deceive others; they must increase their self-care awareness and do not date netizens at will; they must maintain network security and do not disrupt network order ; To be good for physical and mental health and not to indulge in virtual time and space.

2. Jieshuai Interactive owns any data (including but not limited to account number) that is generated in the process of providing services to users and stored in Jieshuai Interactive’s system. The account is for the use of the member only and shall not be provided to third parties in any way, including But it is not limited to lending, renting, gifting, transferring, etc.

3. Child users should register as members with their true identities, and ensure that the personally identifiable information provided is true and complete, and bear corresponding legal responsibilities and adverse legal consequences for the false information provided in accordance with legal provisions and this agreement.

7. How to revise this policy

Our privacy policy may change.

Without your explicit consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes to this policy on this page.

For major changes, we will also provide more significant notices in an appropriate manner. The major changes referred to in this policy include but are not limited to:

(1) Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

(2) Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;

(3) The main objects of personal information sharing, transfer or public disclosure have changed;

(4) Your right to participate in the processing of personal information and how to exercise it has undergone major changes;

(5) When the department responsible for handling personal information security, contact information and complaint channels change;

(6) When the personal information security impact assessment report shows that there is a high risk.

8. How to contact us

If you have complaints and reports about network information security, or if you have any questions, comments or suggestions about the privacy measures of this policy, and your information-related matters, please contact us in time. You can contact customer service through the official website of Jieshuai Interactive , Or send an email to jieshuaihudong@163.com, or send it by email to: Room 21, 10th Floor, Block C4, World Flower Holiday Plaza, Jiugong Town, Jiugong Town, Daxing District, Beijing (Recipient: Jieshuai Interactive-Business) .

Generally, we will reply within 30 working days after receiving your questions, comments or suggestions and verifying your user identity.