Effective Date: 17 January 2026
This Privacy Policy explains how the J Seven Projects mobile application (“App”, “we”, “us”) collects, uses, shares, and protects information when you use the App and related services.
If you do not agree with this policy, please do not use the App.
Depending on the features you use, we may collect:
Contact details (such as name, email address, phone number) if you submit an enquiry or request support.
Request details you submit (messages, property/unit enquiry information, and attachments if applicable).
Account/login details if you register or sign in (for example, phone number for OTP login where supported).
When you use the App, we may collect limited technical information needed to operate the App, such as:
Device and OS version
App version
Basic logs needed for troubleshooting, security, and preventing abuse
If the App supports payments through a payment gateway (such as SADAD configured for your region):
We do not store your card details.
Payments are processed by third-party payment providers. The provider may collect and process payment details according to their own privacy policy.
We may receive transaction metadata such as payment status, transaction ID, amount, and time to confirm your payment and update your reservation/payment status.
We use collected information to:
Provide and operate the App features (property browsing, enquiries, bookings/reservations where applicable).
Process and confirm payments, and update reservation/payment status.
Respond to your requests and provide customer support.
Improve App performance, troubleshoot issues, and prevent fraud/abuse.
Comply with legal obligations.
We may share information only when necessary:
Service providers who help us run the App (hosting, databases, infrastructure, and operational support).
Payment providers (such as SADAD) to process transactions and confirm payment results.
Legal and compliance: if required by law, court order, or to protect rights, safety, and security.
Business operations: in case of merger, acquisition, or asset transfer, subject to this policy.
We do not sell your personal data.
We retain data only as long as needed for:
Providing the App services,
Legal/accounting requirements,
Resolving disputes and enforcing agreements.
When no longer required, data is deleted or anonymized.
We use reasonable administrative, technical, and physical safeguards to protect information, including access controls and secure storage. However, no system is 100% secure, and we cannot guarantee absolute security.
The App is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child provided information, contact us so we can delete it.
Depending on your location, you may have rights to:
Request access to your personal data,
Request correction or deletion,
Object to or restrict certain processing.
To make a request, contact us using the details below.
The App may contain links to third-party websites/services (including payment pages). We are not responsible for their privacy practices. Please review their policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the App means you accept the updated policy.
If you have questions or requests regarding this Privacy Policy, contact:
Company/Developer: J Seven Projects
Email: info@jseven.com