About me
About me
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Hi, I'm Joan pronounced as Jown, a passionate ecommerce manager with over 10 years of experience helping businesses and individuals grow their online presence. My mission is to deliver data-driven, creative, and results-focused solutions that align with your goals.
I specialize in:
eCommerce Store Management
Marketing and Advertisement
SOP Creation
When I'm not working on projects, I tend to my kids and spend more time with them. I also love playing online games on a computer or mobile phone.
Feel free to get in touch if you’re ready to elevate your online presence or just want to say hello. You can reach me here.
Client Oriented
Client Oriented
I prioritize your goals, listen closely to your needs, and tailor every solution to deliver real value for your business. Your success is my focus, and I’m committed to clear communication, fast response times, and results that align with your vision.
Highly Teachable
Highly Teachable
I’m highly teachable and quick to learn new eCommerce tools, marketing platforms, and strategies to better support your business goals.
Works with Passion
Works with Passion
I work with passion and purpose, bringing energy and dedication to every eCommerce project—from store management to marketing strategy—to help brands grow and succeed online.
ONLINE STORE MANAGEMENT
ONLINE STORE MANAGEMENT
Over 10 years of experience in eCommerce store management, optimizing conversion rates, and building strong, loyal customer relationships through data-driven strategies.
RESEARCH
RESEARCH
In-depth competitor analysis and product research tailored to deliver clear, actionable insights for smarter eCommerce strategy and product positioning.
EMAIL MARKETING
EMAIL MARKETING
From email marketing strategy to full automation, I design high-converting campaigns that boost engagement, increase open rates, and drive consistent eCommerce sales.
DATA ENTRY
DATA ENTRY
Accurate data entry and organization in Google Docs and Google Sheets, creating detailed business reports, KPI dashboards, and presentation-ready documents for data-driven decision making.
CALL HANDLING
CALL HANDLING
I handle inbound and outbound calls to assist customers, coordinate with suppliers, and resolve issues quickly and professionally—ensuring smooth communication and strong customer satisfaction.
Graphic Design
Funnel Creation
Social Media Management
SOP creation
Team Manager
Landing Page Creation
TOOLS AND WEBSITES USED
Page updated
Google Sites
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