Privacy Policy -----
Privacy Policy
Jivit Jal values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
Personal Information
Name
Phone Number
Email Address (if provided)
Delivery Address
Location Coordinates
Account Information
Profile Details
Subscription Details
Referral Information
Wallet Balance
Payment Information
Payments are processed securely through trusted payment providers. We do not store your card or banking credentials.
2. How We Use Your Information
Deliver water orders.
Manage subscriptions.
Process payments.
Send OTP verification.
Provide customer support.
Improve application performance.
Detect fraud and misuse.
3. Location Information
Your location may be collected to identify the nearest franchise, assign delivery partners, estimate delivery time, and improve service quality.
4. Information Sharing
We may share limited information with:
Delivery Partners
Authorized Franchise Owners
Payment Service Providers
Government Authorities when legally required
We never sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
Your information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies & Analytics
Our application may use cookies, analytics, and similar technologies to improve user experience and understand application usage.
8. Your Rights
Access your personal information.
Request correction of inaccurate data.
Request deletion of your account where permitted by law.
Withdraw consent where applicable.
9. Third-Party Services
Our services may integrate with payment gateways, map providers, SMS providers, and notification services. These services operate under their own privacy policies.
10. Children's Privacy
Our services are not intended for children under the age of 18 without parental or guardian supervision.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the application after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact the Jivit Jal support team through the application.
Support Email:- jivitjal26@gmail.com