This Privacy Policy is issued by HONG KONG JIU XIONG TECH LIMITED (hereinafter referred to as “we”, “us”, “our”), governing your use of the mobile game Pixel Arcade: Plane Battle (hereinafter referred to as the “Game” or “Service”) published on Google Play Store.
By downloading, installing, accessing or playing our Game, you acknowledge that you have read, understood and fully agree to the terms of this Privacy Policy. If you do not agree with any content herein, please stop using the Game immediately.
1. Contact Information
Data Controller: HONG KONG JIU XIONG TECH LIMITED
Support & Privacy Inquiry Email: nzuimvduonbxuinbx653@gmail.com
All privacy-related requests, complaints and notifications shall be submitted to the above email address.
2. Information We Collect
We collect limited necessary information to operate, optimize, secure and monetize the Game, categorized as follows:
2.1 Automatically Collected Device & Usage Data
Device model, operating system version, unique advertising ID (AAID/OAID), device language, time zone, IP address
Game operation logs, gameplay records, level progress, crash logs, game startup frequency, interaction behavior
Network connection type for stable game operation
2.2 Voluntarily Submitted Information
We do not actively require you to register an account or submit name, phone number, email, address or other identity information. If you contact our customer service via the reserved email for feedback, troubleshooting or complaints, we will only store the content you voluntarily sent for reply processing.
2.3 In-App Purchase Related Data (If Applicable)
If you complete in-app purchases via Google Play Billing, payment transaction data is processed solely by Google. We do not collect, store or access your bank card, credit card, billing address or other financial payment information. We only receive order verification data from Google to confirm your purchase entitlement within the Game.
2.4 We Do NOT Collect
Precise geographic location data, camera, microphone, contact list, SMS, call logs, storage files without your explicit permission
Sensitive personal identity information including ID number, real name, residential address by default
3. How We Use Collected Information
We use collected data only for the following legitimate purposes, and will not use your data beyond the stated scope:
Provide, maintain, troubleshoot and stabilize the normal operation of Pixel Arcade: Plane Battle
Fix game crashes, bugs, technical failures and optimize game performance and user experience
Verify in-app purchase orders, deliver purchased game props and virtual items
Display contextual advertisements within the Game via authorized third-party ad partners, improve ad relevance, count ad exposure and click statistics
Prevent cheating, hacking, account abuse, fraud and safeguard game security and fair gaming environment
Respond to your customer service messages, privacy requests and solve user inquiries
Comply with legal obligations, court orders, regulatory investigation requirements
4. Sharing & Disclosure of Your Information
We will not sell, rent or trade your personal information to third parties for commercial profit. We may share limited anonymized/non-personal data only in the following scenarios:
4.1 Authorized Third-Party Service Providers
Google Play Services, Google Billing: For game distribution, in-app payment verification, anti-fraud and system compatibility
Advertising SDK Partners (e.g., Google AdMob): For serving advertisements, ad performance statistics, frequency control; such parties may access your advertising ID for targeted advertising, subject to their own privacy policies
Crash & Analytics Tools: Anonymized crash logs and statistical data to diagnose technical issues
All third-party partners are contractually required to protect data confidentiality, prohibit unauthorized use and comply with global data protection regulations.
4.2 Legal Mandatory Disclosure
We may disclose your information if required by law, court judgment, government regulatory investigation, or to protect our legal rights, property safety, user safety and public interests.
4.3 Anonymized Aggregate Data
We may process data into anonymous, aggregated statistical information (not traceable to individual users) for game operation analysis, product iteration and market research, which will not be deemed personal information sharing.
5. Data Storage & Retention
Your data is stored on secure servers compliant with international data security standards.
General gameplay logs, crash data and ad statistics are retained for 12 months; after the retention period, data will be automatically anonymized or permanently deleted.
Customer service correspondence records are retained for up to 24 months after the ticket is closed for dispute verification.
You may submit a deletion request via our contact email, and we will delete your associated game-related data within 30 working days after identity verification.
6. Data Security Protection
We adopt industry-standard technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration or destruction:
Data transmission encrypted via secure network protocols
Server access permission management, regular security inspection and vulnerability repair
Restrict internal employee access to user data on a need-to-know basis
However, no internet transmission or electronic storage method is 100% secure, we cannot guarantee absolute invulnerability of information transmission.
7. User Privacy Rights
Depending on your resident jurisdiction (EU GDPR, CCPA, Hong Kong PCPD, Brazil LGPD and other regional privacy laws), you may enjoy the following rights by submitting a request to our designated email:
Right to access: Request a copy of personal data we store about you
Right to correction: Modify inaccurate recorded information
Right to erasure (Right to be forgotten): Request full deletion of your game-related personal data
Right to restrict processing: Limit the scope of our data usage
Right to data portability: Obtain your data in readable format
Right to opt-out of targeted advertising: Disable advertising ID tracking via your Android system settings
Right to lodge a complaint with local data protection authorities if you believe we violate privacy regulations
We will respond to your valid privacy request within 30 calendar days, and will not charge administrative fees for reasonable repeated requests.
8. Children’s Privacy (COPPA Compliance)
Our Game is not specifically designed or targeted for children under 13 years old. We do not knowingly collect personal information from users under 13.
If you are a parent or guardian and find your child has provided personal data to us without your consent, please contact us via the official email immediately, we will delete relevant information promptly.
9. Third-Party Links & Services
The Game may contain third-party advertisement links leading to external websites or applications. This Privacy Policy only applies to Pixel Arcade: Plane Battle. We are not responsible for the privacy practices, content and data collection rules of any third-party platforms, please review their independent privacy policies separately.
10. Policy Updates
We reserve the right to revise this Privacy Policy at any time due to business adjustment, legal requirement or regulatory update. We will post the revised version inside the Game or update the policy webpage with a new revision date.
Your continued use of the Game after the update takes effect constitutes your acceptance of the revised Privacy Policy. If you disagree with updated terms, you shall stop using the Game.
11. Governing Law
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Any dispute arising out of this policy shall be subject to the exclusive jurisdiction of Hong Kong courts.
For all privacy inquiries:
Email: nzuimvduonbxuinbx653@gmail.com
Company: HONG KONG JIU XIONG TECH LIMITED