Andersen Alumni Associate Professor of IT and Innovation
Associate Editor, Information Systems Research
Former Associate Editor, MIS Quarterly
Vice President, INFORMS Information Systems Society
Academic Director, Master of Science in Business Analytics
Associate Director, Center for Business Analytics
McIntire School of Commerce, University of Virginia
125 Ruppel Dr, Charlottesville, VA 22903
Email: jingjing.li@virginia.edu
Phone: +1 434-924-8981
Curriculum Vitae | Official Page | LinkedIn Page | Google Scholar
My research focuses on the design, development, and management of artificial intelligence and data analytics systems, with applications in healthcare, marketing, platforms, and public policy. My work appears in journals including MIS Quarterly, Information Systems Research, Journal of Marketing, Strategic Management Journal, Journal of Management Information Systems, npj Digital Medicine, Review of Economics and Statistics, ACM Transactions on Information Systems, and Harvard Business Review. I have received the INFORMS Design Science Award and Best Paper awards from CIST, WITS, and the INFORMS Data Science Workshop. My research was a finalist for the Journal of Marketing’s Shelby D. Hunt/Harold H. Maynard Award in 2020 and has been funded by the National Science Foundation, Amazon, Google, Microsoft, the 4-VA initiative, the Jefferson Trust, UVA’s TYDE program, UVA Lacrosse AI Institute and Data Analytics Center.
I am an Associate Editor for Information Systems Research. I was an Associate Editor for MIS Quarterly 2021-2025 and served on the Journal of the Association for Information Systems Editorial Review Board 2024-2025. I received MISQ’s Outstanding Associate Editor Award in 2024. My professional service includes Vice President of INFORMS Information Systems Society, board member for WITS, Industry Liaison for the INFORMS College on AI, and Secretary/Treasurer for AIS SIGTech. I have co-chaired several flagship Information Systems events—WITS 2024 (where I received the Outstanding Service Award), the INFORMS Data Science Workshop 2023, and the INFORMS ISS Doctoral Consortium 2025—advancing rigorous scholarship and industry–academic collaboration.
I teach AI and analytics across undergraduate, graduate, and executive programs. I was named a Poets&Quants Best Undergraduate Professor in 2023, received the Annual Faculty Recognition Award from The Order of Claw and Dagger at the University of Virginia in 2024, and previously received the Teaching Excellence Award at the University of Colorado Boulder in 2012. Before joining academia, I was a scientist at Microsoft, where I built large-scale machine learning and AI solutions for core products and services. I am a member of the Association for Information Systems and INFORMS.
"When Influencers Delegate Replies: How Social AI Agents Shape User Engagement" forthcoming Information Systems Research (Maggie Zhang, Yang Gao, Jingjing Li, Steven Johnson)
"WiseMind: a knowledge-guided multi-agent framework for accurate and empathetic psychiatric diagnosis," npj Digital Medicine (Impact Factor = 15) (Yuqi Wu, Guangya Wan, Jingjing Li, Shengming Zhao, Lingfeng Ma, Tianyi Ye, Mike Zhang, Ion Pop, Yanbo Zhang & Jie Chen; Corresponding Author)
"Inventing with Machines: Generative AI and the Evolving Landscape of IS Research," Information Systems Research, 2025 (Ram D. Gopal , Jingjing Li , Kai Riemer , Suprateek Sarker , Param Vir Singh , Anjana Susarla , Martin Bichler , Jason Bennett Thatcher)
"Automating in High-Expertise, Low-Label Environments: Evidence-Based Medicine by Expert-Augmented Few-Shot Learning," MIS Quarterly, 2025 (Rong Liu, Jingjing Li, Mark Zivkovic, Ahmed Abbasi; first two authors are co-first authors)
“Individualism during Crises,” Review of Economics and Statistics, 2022 (Bo Bian, Jingjing Li, Ting Xu, and Natasha Foutz; First three authors contribute equally).
INFORMS CIST Best Paper Award 2020
Talks: University of Minnesota, University of Washington, Shanghai University of Finance and Economics
Presented to the Biden Administration COVID-19 Response Team at the U.S. Department of Health and Human Services
Coverage: UVA Today, Insights at Sauder
“How Platform Gatekeeping Affects Knowledge Sharing among Complementors,” Strategic Management Journal, 2022 (Yuchen Zhang, Jingjing Li and Tony Tong).
“Path to Purpose? How Online Customer Journeys Differ for Hedonic versus Utilitarian Purchases,” Journal of Marketing, 2020 (Jingjing Li, Ahmed Abbasi, Amar Cheema, and Linda Abraham).
Shelby D. Hunt/Harold H. Maynard Award Finalist, Journal of Marketing, 2020
“TheoryOn: A Design Framework and System for Unlocking Behavioral Knowledge through Ontology Learning, ” MIS Quarterly, 2020 (Jingjing Li, Kai Larsen and Ahmed Abbasi).
INFORMS ISS Design Science Award 2019
WITS Best Prototype Award 2016
AWS Research Grant 2015 ($5,000)
“A Deep Learning Architecture for Psychometric Natural Language Processing,” ACM Transactions on Information Systems (TOIS), 2020 (Faizan Ahmad, Ahmed Abbasi, Jingjing Li, David Dobolyi, Rick Netemeyer, Gari Clifford, and Hcinchun Chen).
INFORMS Data Science Workshop Best Paper Nominee 2018
Microsoft Azure Award 2017 ($25,000)
“Don’t Mention It? Analyzing User-Generated Content Signals for Early Adverse Event Warnings,” Information Systems Research, 2019 (Ahmed Abbasi , Jingjing Li, Donald Adjeroh, Marie Abate, Wanhong Zheng).
WITS Best Paper Award 2015
NSF Award 2018 ($500,000; UVA share $230,000)
“Advanced Customer Analytics: Strategic Value through Integration of Relationship-Oriented Big Data,” Journal of Management Information Systems, 2018 (Brent Kitchens, David Dobolyi, Jingjing Li and Ahmed Abbasi).
“Make 'Fairness by Design' Part of Machine Learning,” Harvard Business Review, 2018 (Ahmed Abbasi, Jingjing Li, Gari Clifford, and Herman Taylor).
Outstanding Associate Editor, MIS Quarterly, 2024
Outstanding Service Award as Conference Co-Chair, Workshop on Information Technologies and Systems (WITS), 2024
Annual Faculty Recognition Award, The Order of Claw and Dagger, 2024
Poets&Quants Best Undergraduate Professor, 2023
Best Paper Award Nominee, Workshop on Information Technologies and Systems (WITS), 2022
Best Paper Award, INFORMS Workshop on Data Science, 2021
Best Paper Award Nominee, INFORMS Conference on Information Systems and Technology (CIST), 2021
Shelby D. Hunt/Harold H. Maynard Award Finalist, Journal of Marketing, 2020
CIST Best Paper Award, INFORMS Conference on Information Systems and Technology, 2020
ISS Design Science Award, INFORMS, 2019
Outstanding Service as Industry and Prototype Chair, Workshop on Information Technologies and Systems (WITS), 2018
Best Paper Nominee, INFORMS Workshop on Data Science, 2018
Best Prototype Award, Workshop on Information Technologies and Systems (WITS), 2016
Best Paper Award, Workshop on Information Technologies and Systems (WITS), 2015
Ship-it Award, Microsoft, 2014
Teaching Award, Leeds School of Business, University of Colorado, 2012 (Awarded to one instructor per semester)
University Fellowship Award, University of Colorado, 2009 – 2012
The Linguistic Institute Fellowship, Linguistic Institute, 2011
Hart Fellowship Award, Leeds School of Business, University of Colorado, 2009 – 2011
China National Scholarship, Chinese Government, 2007 (Awarded to 0.2% college students in China)
Honorable Mention, The American Interdisciplinary Contest in Modeling (ICM), 2007
Second Place, China Undergraduate Mathematical Contest in Modeling, 2006
Fellowships in AI Research (FAIR), LaCross AI Institute, "LLM-Enabled Abuse in Digital Advertising: Mapping Malicious Services and Trigger–Tag Mitigation for Ethical AI in Business," $50,000, 2025-2026
UVA Analytics Resources Award (PI), “Revolutionizing Physician Workflows and Well-being with Generative AI: Field Study on the Adoption and Impacts of DAX Copilot at UVA Health,” $10,000, 2025-2026
Thriving Youth in a Digital Environment (TYDE) Postdoc Fellowship (PI), “Digital Technology and Youth Mental Health,” $200,000, 2024
Jefferson Trust (Co-PI), “UVAi Vanguard: Transforming UVA’s Academic Landscape with AI & Large Language Models,” $112,800, 2024
4-VA Collaborative Research Grant (PI), “Building Machine Learning Resilience during Disasters,” $10,000, 2024
UVA Analytics Resources Award (PI), $8,000, 2023
UVA CTE Thrive Grant (Co-PI), $10,000, 2023
National Science Foundation (Co-PI), $500,000, UVA Share: $230,000, 2018–2021
AWS Research Grant (PI), $6,000, 2021
Google Cloud Research Grant (PI), $5,000, 2021
Databricks Teaching Grant (PI), $10,000, 2021, 2022, 2023
Microsoft Azure Award (Co-PI), “Psychometric NLP for Patient Care and Coordination,” Microsoft Research, $25,000, 2017–2019
AWS Research Grant (PI), “Ontology Learning from Behavioral Research,” Amazon, $5,000, 2015
McIntire School of Commerce, University of Virginia (2014-Present)
COMM 4260 Business Analytics with Python (Undergraduate Business Analytics Core, 1-year Avg. Rating 4.9/5)
COMM 4260 Business Analytics (Undergraduate Business Analytics Core, 5-year Avg. Rating 4.6/5)
COMM 4261 Big Data (Undergraduate Business Analytics, 5-year Avg. Rating 4.7/5)
GCOM 7280 Big Data (Master of Commerce Business Analytics, 5-year Avg. Rating 4.6/5)
MS MIT Big Data (Executive Master in IT , 5-year avg. Rating 4.5/5)
MSBA Big Data (Executive Master in Business Analytics, Rating 4.6/5)
Leeds School of Business, University of Colorado at Boulder (2011 – 2012)
OPIM 3100 Business Intelligence (Undergraduate, Spring 2012 Teaching Award, Spring 2011 Teaching Award Finalist)
Associate Editor: Information Systems Research (2026-Present)
Vice President: INFORMS Information Systems Society (2025-Present)
Associate Editor: MIS Quarterly (2022-2025)
Editorial Review Board: Journal of the Association for Information Systems (2024-2025)
WITS Board Member—Industry Liaison (2025-2027)
AIS SIGTECH—Secretary/Treasurer (2025-2027)
INFORMS College on AI—Industry Liaison (2025-2027)
Conference Co-Chair: WITS (2024), INFORMS Workshop on Data Science (2023)
Program Co-Chair, INFORMS Data Science Workshop (2022)
Track Co-Chair: ICIS (2024-2025), PACIS (2021), AMCIS (2023)
Industry Talks Chair: WITS (2020)
Program Organizing Committee: WITS (2018)
Conference Program Committee: WITS (2016-present), INFROMS Workshop on Data Science (2017-present), Conference on Information Systems and Technology (2020-present)
Session Chair: ICIS (2018), WITS (2016, 2018), INFORMS Workshop on Data Science (2018)
Associate Editor: ICIS (2018, 2020, 2021, 2023) PACIS (2020)
Panels: AMCIS Doctoral Consortium "Navigating the Job Market" (2020)
Journal Reviewer: MIS Quarterly (MISQ), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of the Association for Information Systems (JAIS), Journal of Business Analytics (JBA), ACM Transactions on Management Information Systems (TMIS), Information & Management, International Journal of Electronic Commerce, IEEE Intelligent Systems
Conference Reviewer: ICIS, WITS, AMCIS, HICSS, DSI, INFORMS, WCBA
Professional Membership: Association of Information Systems (AIS), Institute for Operations Research and the Management Sciences (INFORMS)