Jetstar doesn’t offer an unaccompanied minor service. However, young passengers or minors must meet independent travel requirements to fly alone. Age restrictions vary by destination, under the Jetstar unaccompanied minor rules. Jetstar's flight change policy applies to independent passengers.
Jetstar loves to welcome young passengers on board, but they don't offer Jetstar unaccompanied minor service. However their policies vary depending on the destinations. A young traveller must meet the necessary requirements listed below, as well as special travel requirements in order to be able to travel independently. If you are travelling with a minor who meets all the independent travel requirements and also need to make a flight change, Jetstar flight change policy will apply. You can Contact Our Expert Travel Agent at +61 (1800) 718-568 (OTA) for more detail.
Unaccompanied minors jetstar- If you’re travelling with Jetstar, it's important that you can travel independently, which means you must be able to do the following without assistance:
self-toilet, if required, during your flight (e.g. use of onboard toilet if available, catheter, colostomy bag, or other method; eat and drink; and administer any medication or carry out any required medical procedures during the flight.
You must also be able to communicate that you have understood the safety instructions and emergency instructions of the crew; and if you need to transfer between mobility aids or from a mobility aid to an aircraft seat: self-transfer; or be transferred using a slide board and by our staff without the assistance of an accompanying passenger or carer.
If you don’t meet all of these requirements, or you need help with any of these tasks, then you’ll need to travel with an accompanying passenger who can assist you. Aisle wheelchairs are only available on international flights on Boeing 787 aircraft, and on all Jetstar Japan (GK) flights.
Please note that there are no wheelchair accessible toilets or aisle wheelchairs on Jetstar (JQ) or Jetstar Asia (3K) flights on the A320, A321 or A321neo aircraft. On this flight, the crew cannot help you between the seat and the toilet door. On the Select Flights page, you can find the type of flight you're flying - just open the Details link in the list of flights. The type of flight on your route is also mentioned.
If you are a parent or guardian of a young person traveling alone on Jetstar Asia (3K), download and complete the Jetstar Unaccompanied Minor Form for young passengers
Go to the airport on the day of the young person's flight and submit the signed declaration form and show photo ID (valid passport, driver's licence or NRIC) to a member of the Jetstar team.
If you do not complete the above three steps, no young passenger can enter. They may lose the entire price of their ticket. you can contact the customer care at +61 (1800) 718-568 (OTA) for more detail.
Jetstar unaccompanied minor domestic policy for all domestic flights from Japan operated by Jetstar Japan (GK). Passengers aged 2-11 years are not allowed to go if accompanied by Be and a good friend. Passengers 12 years of age or older Infants (under 2 years of age) must be accompanied by a parent, guardian or accompanying passenger 15 years of age. Passengers 12 years of age or older may travel alone (subject to meet with Jetstar independent travel requirements which is given above).
For young travellers aged 12 or over, an age certificate is accepted as proof of entry into secondary school, as in Australia and New Zealand people over the age of 12 are required to enter secondary school. Therefore, one of the following types of proof can be used to follow jetstar unaccompanied minor domestic policy which the young passenger must present upon arrival:
Passport or birth certificate, (a proof of age for passengers 12 years of age and older)
School ID card from upper secondary school (may be from previous year expired) or a letter from high school on school letterhead indicating age and confirming current attendance or enrollment at current high school (including enrollment in secondary school for the year following graduation from primary school).
If you are a parent or guardian of a young solo traveller, the best way to keep them safe is to make sure they are adults and responsible for solo travel. All youth passengers should travel with a cell phone so you can contact them if the plane breaks down and let you know when they arrive safely. It is also a good idea to track the flight of the young passenger so that you know the exact times of departure and arrival.
Jetstar does not offer unaccompanied minors but young passengers must meet all the relevant independent traveller requirements to be able to travel independently.
2 years or older. If you would like to reserve a seat for your baby or a non-car seat, please contact Jetstar to make a reservation. Children 2 years and older must travel in a designated seat for safety reasons, so a purchase must be made for them.
Travelling as an Jetstar unaccompanied minor. If you book a flight for a child under the age of 12, they must be accompanied by a parent aged 15 or over who is travelling on an adult fare. If the child is travelling alone, he must be registered as an Jetstar unaccompanied minor.
Baby sleeping equipment such as bouncy cubes, "sleeping boxes", hammocks etc are banned on some airlines, as Qantas and Jetstar have refused to do so for over five years.
Jetstar makes every effort to keep families together when we allocate seats and ensure that young children are accompanied by a parent or guardian, but cannot guarantee that all of you are together. For this reason, it is better to select the seats when booking the flight.