Jet2 App Won 39;t Download Boarding Pass

We flew with jet2 this week and I was going to use them straight off the app (no printing), no one asked to see them either out or back in, just asked for passports. We did go to the desks as opposed to the new self scan things if that means anything

I'm glad to hear that you are using our Samsung Wallet app. I know that adding your airline or boarding passes to this would be really handy. The new Samsung Wallet has been released recently and we are working together with airlines and other business to add them all to this.

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I have booked a flight with Jet2 airlines and have tried to print the boarding documents, but it only prints the basic forms, the header, footer and the folding instuctions, and none of the important details.

Hi all, wife and I are off this evening on iceland air to Europe. Printing the boarding passes just now, I had to reduce their size on the printer from 100% to 88% in order to include all of the bar-code type thing at the top right that has to be scanned at various points. At 100% only a slice of it gets printed.

My question is, will this reduced bar-code type thing still be scannable? (Alternatively, is the reduced slice at 100% scannable?) I realize if it is not, we can get the passes at the airport. Just curious. Thanks

Why not print at the airport? Smaller piece of paper and by check in may actually include the gate number.

BTW, if you download the boarding pass you might find it prints to fit the page. I don't think it matters at all if you print at 88 or 66%

Phone faces are pretty small for reading QR or bar codes.

Glad it worked.

Each to their own. I rarely check a bag, so my 'check in' is the 2 minutes it takes to print a boarding pass. As mentioned, I may get the gate number on it...and my boarding zone. Sometimes I get nasty surprises like when the flight is delayed 8 hours.

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Natalie, from Wilmslow, added: When my partner went to the boarding gate there was a problem with his ticket so they put it through manually. I now realise it was because two people were in our seats.

They wrote: It is our belief that these customers possibly became disorientated from the queue they were in, and may have possible joined your queue by mistake. This should be been picked up by the crew at the boarding gate and so please do accept my sincere apologies for the discomfort caused as I can appreciate your concerns with regards to passenger security.

I would like to reassure you, however, that Jet2holidays takes the safety of our passengers and crew very seriously and any suspected threat to the aircraft will have been dealt with in an appropriate manner by our team.

A Jet2 wallet pass is a file that our nifty tool generates from the info held in your pdf boarding pass. By using it, you can easily add a Jet2 pdf boarding pass to your wallet, for any type of phone you have.

Yes, you may check-in for your Jet2 flight online starting 28 days and ending 5 hours before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device or a printable boarding pass. You may use this option if:

Yes, you may check-in for your Jet2 flight with your mobile device starting 28 days before and ending 5 hours before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device. You may use this option if:

Yes, you may check-in for your Jet flight at the airport ticket counter to receive a printed boarding pass and check baggage/hold luggage. Check-in at Jet2 will open two hours prior and will close 40 minutes before your scheduled departure time. Check- in desks for flights going to Belfast and Faro will open 2.5 hours prior. Check- in for flights going to Alicante, Edinburgh, Glasgow, Leeds Bradford, and Newcastle will open 3 hours prior to departure. Check- in for East Midlands and Manchester will open 3.5 hours prior to departure.

You can check-in online or via the Jet2 app for your flight up to 28 days before departure and seats can be pre-booked for a fee if you want to guarantee that you will be sitting together. We checked in online a few days before our departure and downloaded our boarding passes to our Apple wallet from the Jet2 app, so no printed boarding passes are necessary.

When you book package holidays to Spain through Jet2 holidays each passenger has a generous 22kg luggage allowance and a 10kg cabin bag allowance, so there was no need to worry about paying for hold or cabin luggage like you now often have to do with budget carriers.

Knowing that our bags were taken care of, it meant that we could leave our hotel at the airport a little later, bypass any queues at check-in and head straight through security and into the departure lounge. The Jet2 staff at the twilight check-in were friendly, helpful and the whole process was quick and hassle-free. I would highly recommend it if you have an early morning flight and are staying at the on-site airport hotel or live nearby.

The boarding process for our flights to Reus with Jet was really efficient. At the gate, we were pleased to see that Jet2 had a clear and well-organised boarding process, instead of a hectic scramble to get on-board. Boarding took place by boarding group A or B dependent on your seat row number which was shown on our boarding pass. This made it easy for us to know when it was our turn to board and prevented any confusion or congestion in the aircraft cabin.

Overall, our in-flight experience with Jet2 was enjoyable and comfortable. What makes jet2 stand out is the excellent customer service you receive from their staff from the check-in desk to picking up your bags at the destination airport.

Hi everyone

Would just like to say we always fly with jet 2 package holidays

We are away to salou with them in a week and already booked with jet2 for next yr for turkey package holiday

I would not even bother looking to go with anyone else

The flight review is spot on and we fly from Newcastle

Keep up the good work.

Got to go pack now so see you all at jet to Newcastle soon.

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This is why the EU has EC 261 in place, an air passenger rights law that ensures that you get essential care and monetary compensation in the event of a delay. This means that you can receive flight delay compensation from Jet2, as it is an airline based in the EU. Passengers of Jet2 can, therefore, expect to receive as much as $700 should the airline be considered at fault.

You are entitled to Jet2 flight compensation because they are based in the EU, meaning they are protected by air passenger rights laws. Flights from non-EU carriers, for example, are not eligible for compensation unless they are departing from an EU airport. 006ab0faaa