JEJAM RENTAL MARKETPLACE
PRIVACY POLICY
Last Updated: 26 April 2026
JeJam (“the Platform”) is developed and managed by J-2-8 Company, headquartered in Puerto Princesa City, Palawan, Philippines. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.
1. INFORMATION WE COLLECT
1.1 Personal Information
* Full Name
* Shop Name (Owners Only)
* Mobile Number
* Email Address
* One Valid Government ID
* Selfie Photo (captured via device camera or uploaded by user)
* Account Type (Owner or Renter)
* GCash Account Details (Owners only)
1.2 Usage Data
* App interactions
* Device information (model, OS version)
* IP address
* Log data and analytics
1.3 Transaction & Rental Data
* Rental history
* Item listings
* Wallet balance & top-up logs
* Deposit and payment details
We request and use the device camera permission (android.permission.CAMERA) to enable the following features within the JeJam application:
Taking profile selfie photos for account verification and identity purposes
Capturing item photos for rental listings uploaded by users
Taking and sending photos through the in-app messaging feature between users
All photos captured using the camera are:
Initiated by the user only (no background camera access)
Stored securely within the user’s account or device as needed
Only shared with other users when explicitly chosen by the user
Not accessed, used, or processed without user interaction
We do not use the camera for background surveillance or unauthorized data collection.
2. HOW WE USE YOUR INFORMATION
We process your data to:
* Verify your identity
* Approve registration and item listings
* Facilitate item rental transactions
* Process payments, deposits, and withdrawals
* Enable communication between Owners and Renters
* Prevent fraud, misuse, and abuse
* Improve features and app performance
* Comply with legal and regulatory obligations
3. LAWFUL BASIS FOR PROCESSING
Under the Philippine Data Privacy Act (DPA), data is processed based on:
* User consent
* Contractual necessity (e.g., completing rental transactions)
* Legitimate business interests
* Legal obligations
4. SHARING OF INFORMATION
We may share your information with:
* Other Users involved in a transaction (limited necessary data only)
* Payment partners (e.g., GCash)
* Third-party service providers for verification, hosting, and analytics
* Government authorities when legally required
We do not sell your data to advertisers or external parties.
5. DATA STORAGE AND SECURITY
We implement industry-standard security, including:
* Encrypted data storage
* Secure transmission
* Access restriction and logging
However, no system is completely secure. Users assume risks associated with online data transmission.
6. USER RIGHTS
You have the right to:
* Access your personal data
* Update or correct inaccurate information
* Request deletion (subject to legal retention rules)
* Withdraw consent
* File a complaint with the National Privacy Commission (NPC)
Requests may be submitted to info.j28co@gmail.com.
7. DATA RETENTION
We retain information:
* While your account remains active
* As required for regulatory and legal compliance
* For fraud prevention and dispute resolution
* For platform integrity and security
8. CHILDREN'S PRIVACY
The Platform is not intended for individuals under 18 years old.
9. COOKIES AND TRACKING
We may use cookies or similar technologies for:
* App optimization
* User session management
* Fraud detection
* Analytics and performance monitoring
10. INTERNATIONAL TRANSFERS
If your data is processed on servers outside the Philippines, we ensure appropriate safeguards in compliance with applicable data protection laws.
11. CHANGES TO THIS POLICY
The Privacy Policy may be updated periodically. Continued platform use indicates your acceptance of such updates.
12. CONTACT INFORMATION
For privacy concerns or requests:
J-2-8 Company – J-2-8 Administrator
Email: info.j28co@gmail.com
Phone: +639948517378
Address: J-2-8 Office, Purok Maligaya, Paduga Road, Sampaloc Street, Barangay San Jose, Puerto Princesa City, Palawan, Philippines, 5300