Privacy Policy for JapanGo

Last Updated: July 28, 2026

This Privacy Policy explains how JapanGo ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application. By using JapanGo, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect To provide and improve our services, we collect the following types of information:

• Personal Information: When you log in using Google Sign-In, we collect your name, email address, and a unique User ID.

• Purchase History: We track your subscription status and in-app purchases (e.g., Monthly Supporter, Annual Supporter, Lifetime Patron) to unlock premium developer console features. Payment processing is handled securely by Google Play Billing; we do not collect or store your credit card details.

• App Activity and Performance: We collect data on app interactions, crash logs, and diagnostics to monitor app stability and improve user experience.

• Device Identifiers: We may collect device or other identifiers (such as Ad ID or installation IDs) for analytics and troubleshooting.

2. How We Use Your Information The data we collect is used strictly for the following purposes:

• App Functionality: To manage your account, authenticate your login, and synchronize your language learning progress across devices.

• Analytics: To understand how users interact with our app and to identify areas for improvement.

• Fraud Prevention and Security: To secure your account and verify legitimate purchases.

3. Third-Party Services We use trusted third-party services that may collect information used to identify you. These services process data securely on our behalf:

• Google Play Services: For billing and subscription management.

• Firebase Authentication: For secure Google Sign-In account management.

• Firebase Analytics & Crashlytics: For tracking app performance, crashes, and usage metrics.

• Note on ML Kit: JapanGo utilizes machine learning for Digital Ink Recognition. Stroke data is processed entirely on-device and is not transmitted to or stored on our servers.

4. Data Retention and Account Deletion We retain your personal data only as long as your account is active or as needed to provide you services. You have the right to request the deletion of your account and all associated data at any time.

To delete your account:

• In-App: Navigate to Settings > Account > Delete Account.

• Web Request: Visit [Insert Link to Account Deletion Request Form/Webpage] to submit a deletion request. Upon request, we will delete your email, User ID, and synchronized progress data, unless we are required to retain certain transaction records for legal or regulatory compliance.

5. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

6. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [Insert Your Support Email].