Privacy Policy

Privacy Policy for Jainodaya

Effective Date: October 24, 2023 (Update as per your launch date)

At Jainodaya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information to provide a better experience to our community members:

• Personal Data: When you create an account, we may collect your name, phone number, and email address.

• Media Gallery & Camera: With your permission, we access your gallery and camera to allow you to upload profile pictures, share community event photos, or attach evidence for complaints/suggestions.

• Device Information: We collect FCM (Firebase Cloud Messaging) tokens to send you important notifications regarding live streams, news, and events.

2. How We Use Your Information

• To personalize your profile and app experience.

• To facilitate community communication (News, Events, and Live Streams).

• To process and resolve complaints or suggestions submitted by you.

• To send timely push notifications.

3. Data Security and Encryption

• Encryption in Transit: All data collected by the app is transmitted securely using industry-standard encryption protocols (HTTPS/SSL).

• Protection: We implement a variety of security measures to maintain the safety of your personal information.

4. Permissions

To function correctly, the app requests the following permissions:

• Camera: To take photos for your profile or complaints.

• Storage/Media: To select and upload existing images from your gallery.

• Notifications: To keep you updated with community activities and live broadcasts.

5. Third-Party Services

We use trusted third-party services that may collect information used to identify you:

• Google Play Services

• Firebase (FCM, Remote Config, Analytics)

6. Data Retention and Deletion

• We retain your data as long as your account is active.

• Account Deletion: You can request the deletion of your account and all associated data at any time. To do so, please contact us at tech.asbgroup@gmail.com or visit https://jainodaya.co.in/delete-account.

• Upon request, your data will be permanently removed from our servers within a reasonable timeframe (typically 7 days).

7. Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

• Email: tech.asbgroup@gmail.com

• Phone: +91-9039700130

• Website: https://jainodaya.co.in