Privacy Policy for Jaay App
Effective Date: 20-12-2024
Introduction
Welcome to the Jaay App. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information while using our app.
By using the Jaay App, you agree to the collection and use of information in accordance with this policy.
1.1 Personal Information
When you register and use the app, we may collect the following personal information:
Email Address: For account creation and login.
Password: To secure your account.
1.2 Location Data
To provide real-time tracking and optimize delivery services, we collect:
Precise Location Data: Captured when the app is active or running in the background, with your consent.
Background Location Data: To ensure efficient delivery tracking even when the app is not in use.
1.3 Device Information
We may collect information about the device you use to access the app, such as:
Device type, operating system, and version.
Unique device identifiers (e.g., IMEI, MAC address).
1.4 Usage Data
To improve the app’s functionality and user experience, we collect:
App activity logs (e.g., completed deliveries, accepted orders).
Performance data (e.g., app crashes, errors).
We use the collected information for the following purposes:
To create and manage your account.
To track and display your location to customers and the admin during deliveries.
To provide order notifications and updates.
To generate income and trip reports.
To improve the app’s performance and user experience.
To ensure compliance with legal obligations and prevent fraud.
We do not sell or rent your personal information. However, we may share your information:
With Customers: Your location and profile details are shared with customers during active deliveries.
With Service Providers: Trusted third parties who assist in app development, maintenance, or analytics.
For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
As a user of the Jaay Driver App, you have the following rights:
Access and Update: You can access and update your personal information through the app settings.
Withdraw Consent: You can disable location tracking via your device settings, although this may affect app functionality.
Data Deletion: You may request the deletion of your account and associated data by contacting our support team at support@j-aay.com.
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
The Jaay Driver App may use third-party services for analytics and payment processing. These services have their own privacy policies, and we encourage you to review them.
The Jaay Driver App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be notified through the app or other communication channels. Your continued use of the app after changes are posted constitutes your acknowledgment and acceptance of the changes.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@j-aay.com
Thank you for trusting Jaay Driver. Your privacy matters to us!