Responsibilities of Apartment Security Guards

The main responsibility of guards in apartments/villas is to ensure the safety of residents in the residential complex. Isn’t it? what do owner’s associations expect from integrated facility management companies for apartment security services? But, is that it? No, of course not! There’s more to the responsibilities of guards on apartment security surveillance. Are you aware of what they are? If not, well, here’s your chance to find out now. Nowadays all the residential complex in Kerala becomes smart by using visitor management applications

Visitor management is one of the main responsibilities of security staff deployed at the entry/exit gates of the residential complex. With the help of a visitor management system integrated into the society guard App. it permits them to monitor information of the visitors. This will helps to minimize security breaches, & improve visitor management just with a smart  security guard application

In the present covid 19 scenario, a temperature check-up is mandatory at the entry gate for all visitors as per the government and local health authority instructions. Also, food and online delivery boys management is an extra task in all residential apartments

It is impossible to patrol all the time on the premises to ensure the safety of everyone in the lack of minimum guard manpower at the gate. Some guards are assigned stationary positions to monitor CCTV cameras, alarms, staff attendance monitoring, etc.  And in times of emergency, they are the ones required to call for assistance from police, fire, or ambulance services.

Parking places are often the hotspots for criminal activities, especially when they aren’t well-lit and patrolled by professional security guards. Therefore, guards on apartment security patrol also play a critical role in preventing & identifying potential threats not just on the premises but also in the parking lots. Depending on the size of the premises and the parking lot, security guards can either patrol on foot or by vehicle. Though, our facility guards offer separate & customizable security services as per the requirement of the clients. 

In order to find & eliminate threats or even crimes, security guards on apartment security patrol needs to remain as visible as possible. It’s one of the greatest ways that are often enough to ward off petty criminals looking to invade the apartments that need protection. Since security guards are specifically trained for this very purpose, they are always watching out for suspicious activities that could indicate harm.

There are always going to be situations that will require the immediate presence of security guards on site to resolve the issue. For times like those, and especially while responding to duress alarms, it becomes their responsibility to respond quickly & correctly with excellent skills. By assessing the situation, guards can find the best way to handle the situation or call the dispatch center for help to limit the danger to the people in the vicinity. 

Reporting every incident on-site to the manager/caretaker/association is a huge part of the job of every guard on apartment security patrol. It’s one of the reasons why security guards are expected to provide detailed reports, but that’s not enough. These reports should be as factual as possible and written in professional language, with videos, photos, or audio files attached to further make them accountable. After all, they might be used in court to convict a criminal one day or help law enforcement officials find the criminals sooner

Today, all thanks to the ever-growing & evolving technology coordinating with the management for guards on apartment security patrol have become easier. Atifacilityguards we have equipped our security guards with a society guard App that allows them to not just coordinate with the management and receive post orders, acknowledge their policies, etc but also interact freely with fellow guards on post-site in real-time through messages, videos, photos, and audio files.

One of the important responsibilities of guards an apartment security guard is also to interact with police whenever required. The reason being security guards have certain legal limitations that don’t give them the authority to deal with a number of situations.

So, are you looking forward to hiring smart security guards who can efficiently manage your system digitally for the apartment complex? If yes, how can we help?