Phone: 4092322432
Email: rosaliez@itswise.homes
Privacy Policy — Joker's Ascent
Last updated: September 24, 2026
1. About This Policy
This Privacy Policy explains how information is handled in connection with Joker's Ascent, an offline card strategy game. References to “we,” “us,” and “our” mean the developer responsible for the application.
The application is designed to function without registration, an online player account, or a connection to a game server. This policy distinguishes information stored locally for gameplay from information you may voluntarily provide when contacting us.
2. Information Used During Gameplay
Joker's Ascent creates and stores information on your device to operate the game and remember your progress. This may include:
Your level, experience, virtual coin balance, and unlocked content.
Campaign progress, mastery marks, achievements, and match statistics.
League standings, season results, and collected trophies.
Current match information, dealt cards, public actions, and saved turns.
Recent match review positions and practice information.
Endgame challenge progress, completion records, and hint usage.
Daily challenge participation and reward records.
Tutorial completion and preferences for sound, music, haptics, and motion.
These records are used locally to resume play, calculate rewards, display your progress, and apply your preferences. The application does not transmit these gameplay records to us or to an external analytics service.
Computer-controlled opponents and gameplay suggestions run on your device. They do not require your cards or decisions to be sent to a remote artificial intelligence service.
3. Information the Application Does Not Request
The application does not require you to provide your name, email address, telephone number, postal address, date of birth, or payment information to play.
It does not request access to your contacts, precise location, camera, microphone, photo library, or health information for its gameplay features.
The application does not use advertising identifiers, cross-app tracking, behavioral advertising, or third-party analytics and advertising SDKs. It does not create an online profile of your activity across other applications or websites.
4. Local Storage and Recovery Copies
Game information is stored within the application's local storage. A previous successful save may be retained to help recover progress if the current save becomes unreadable. A recovery operation may also preserve an unreadable file locally rather than immediately destroying it.
These files remain part of the application's device storage. They are not uploaded to a developer-operated backup service, and we cannot remotely view, edit, or restore them.
Joker's Ascent does not provide its own cloud synchronization service. Depending on your device settings, Apple or your computer may include application data in a device backup. Such backups are managed through the relevant platform and are outside the application's own storage controls.
5. Daily Challenges and Device Time
Daily challenges use the date derived from your device clock, interpreted in UTC, to select a deal and track local reward eligibility.
This process does not require access to your location or a request to a remote time service. The resulting daily challenge records stay on your device.
6. Virtual Currency
Coins are fictional gameplay units. They may be provided as an initial balance or earned through gameplay and are used for cosmetic unlocks.
Coins cannot be purchased with real money, transferred between players, exchanged for goods or services outside the application, or redeemed for cash. The application does not process deposits, withdrawals, wagers, or payment-card information.
Your coin balance and cosmetic ownership records are stored as part of your local game progress.
7. Information You Voluntarily Send to Us
If you contact us by email or telephone, we may receive the information you choose to provide. This may include your email address or telephone number, the contents of your message, and any screenshots or other attachments you send.
We use this information to respond to your request, investigate a reported issue, communicate about a resolution, or address a privacy concern. Contacting support is optional and is not required to access gameplay.
Please avoid sending passwords, payment-card details, or unrelated sensitive information. We do not need access to your Apple Account password to provide support.
Email and telecommunications providers may process your communications as part of delivering them. Their services are subject to their own privacy terms.
8. Sharing and Disclosure
We do not sell or rent personal information, and the application does not share gameplay information with advertisers or data brokers.
Information voluntarily supplied through a support request may be handled by service providers needed to receive and respond to that request. We may also disclose such information when legally required or when reasonably necessary to address fraud, security incidents, or the protection of legal rights.
These circumstances do not provide us with remote access to game information that remains exclusively on your device.
9. Your Choices and Deletion
You can change your sound, music, haptic, and motion preferences within the application's settings.
The Reset Progress option resets your active game profile and current gameplay saves. Because recovery files may be preserved separately following a save error, resetting progress should not be treated as a guarantee that every recovery copy has been erased.
To remove the application's locally stored files, including recovery copies, delete the application using the device's application-management controls. Offloading an application may retain its data and is different from deleting it. Copies included in device or computer backups must be managed through the corresponding backup settings.
If you have contacted us and would like to request access to, correction of, or deletion of information supplied in that correspondence, please use the contact details at the beginning of this policy. We will consider your request in accordance with applicable law. We may need enough information to identify the relevant correspondence and verify the request.
10. Retention
Active gameplay information remains on your device until it is reset, replaced during normal gameplay, or removed with the application. Local backup and recovery files are handled as described above.
We retain support correspondence only for as long as reasonably necessary to respond to the request, resolve related issues, and meet applicable legal obligations. We do not retain support messages for advertising or behavioral profiling.
11. Security
The application uses the operating system's application-storage boundaries and local save safeguards to help protect game information. These measures are intended to reduce unauthorized access and accidental loss, but no storage method can guarantee that information will never be lost or damaged.
You can help protect locally stored information by keeping your device secure and maintaining control over any device backups. We cannot recover local progress that has not been retained in an accessible save or backup.
12. Children’s Information
The application does not require personal information from players and does not include public chat, player messaging, or public user profiles.
We do not knowingly solicit personal information from children through gameplay. If a parent or guardian believes that a child has provided personal information directly to us through a support communication, they may contact us to request appropriate review and deletion.
13. Apple and Other Platform Services
Apple separately operates the App Store, device backup features, and operating-system services. Apple may process information in connection with those services under its own policies and your device settings. This policy does not replace Apple's privacy disclosures.
For information about Apple's practices, please review Apple’s Privacy Policy.
14. Changes to This Policy
We may revise this policy when the application's functionality or information-handling practices change. The date at the beginning of the policy identifies the latest revision.
If a future feature changes how personal information is handled, we will update the relevant disclosures and request any permission required before using that feature.
15. Contact
For questions about this policy, local game information, or information supplied through support, contact:
Email: rosaliez@itswise.homes
Phone: 4092322432