When attempting to log in to iSakura with your user ID, one of the following error messages may appear:

• YOUR ACCOUNT IS EXPIRED, PLEASE CONTACT THE VENDOR

あなたのアカウントが切れて、ベンダーに連絡してください

Your account has expired, please renew via the link below, 

https://sites.google.com/view/isakuraiptv/id-renew

The system will automatically updated within 24 hours.

If you have make the payment but have not updated to you, please contact iSakura support for assistance.

• BAD PASSWORD, PLEASE CONTACT THE VENDOR

正しくないパスワード、ベンダーに連絡してください

Forgotten user ID or password

If you forgot your user ID or password, please contact iSakura support to obtain your user ID or password and regain access to your account.