Backup / Data

Where is my data stored?

Your data is stored locally on your device.

If auto-backup is enabled, Google Drive is used to store backups of your data. Your data is stored in an application-specific folder associated to your Google account that only this app can access.

How many backups are stored?

5. Your five most recent backups will be stored. If there are five backups and a new backup is created, the oldest backup will be overwritten.

When is data backed up?

A backup request is queued to start 30 minutes after Iron is last closed or pushed into the background.

If your device is connected to a network and your device's work queue is free, the backup will begin. If you are not connected to a network, backup will occur the next time you are connected.

Can I use the same data on another device?

Yes. Simply ensure you enable auto-backup on the other device using the same Google account.

How do I enable/disable backup?

Go to Settings -> Backup -> Tap "Enable / Disable Backup". You will receive a pop-up message to notify success.

How do I enable/disable auto backup?

Go to Settings -> Backup -> Tap "Auto Backup".

Can I manually backup data to Google Drive?

Yes. Go to Settings -> Backup -> Tap "Manual Backup".

How do I restore a backup to my device?

1. Go to Settings -> Backup -> Tap "Restore Backup".

2. Tap desired backup.

3. Wait for pop-up message to notify success.

Can I delete backups?

You cannot individually delete backups however, if needed, you can clear all backups by the following the steps below:

1. Login to Google Drive through a web browser.

2. Click the 'Settings' icon in the top right hand corner - near your profile picture.

3. Select 'Settings'.

4. Select 'Manage Apps'.

5. Scroll down and find 'Iron'.

6. Click the 'Options' drop down.

7. Select 'Delete hidden app data'.

Iron won't run unless you update Google Play Services.

If you encounter this error, try the following solutions. After tapping 'Upgrade', there are two known prompts.

• Prompt 1: "Verify that its you"

  1. • Tap 'Next'.

     • Sign in.

     • Update 'Google Play Services'

     • Once updated, try to enable backup in Iron.

• Prompt 2: "Authentication is required. You need to sign into your Google account."

  • Tap 'Retry'. If that does not work, try the following methods.

• 1. • • Method 1:

         1. Go to your device's 'Settings'.

         2. Go to 'Apps' or 'Installed Apps'.

         3. Find and select 'Google Play Store'.

         4. Tap 'Clear Data'.

         5. Open 'Google Play'.

         6. Sign in.

         7. Search for and update 'Google Play Services'.

         8. Once updated, try to enable backup in Iron.

         9. If unsuccessful, try Method 2.

• 1. • • Method 2:

         1. Go to your device's 'Settings'.

         2. Go to 'Personal' -> 'Accounts'.

         3. Tap 'Google'.

         4. Tap your account.

         5. Tap the 'More' icon ( : ) and remove account.

         6. Add back the account you just removed.

         7. Open 'Google Play'.

         8. Sign in.

         9. Search for and update 'Google Play Services'.

         10. Once updated, try to enable backup in Iron.