How can we help you?

1. First of all you have to identify the problem you are facing , If you have to start afresh then click on the link & download all the related software first . 

2. If it is related to signing of documents in e-office using your DSC then  check whether DSC signer services are running or not . If not running then you should start the DSC signer application first, then again check the status of DSC signer  . 

3. Now you will need to log-out & login again to e-office portal  file management system.

Using this remote desktop app your system will be checked by our expert , hence you are requested to do as per the procedure link provided under any desk topic 

1. First of all if you are not getting internet connection at all then you have to check wether the patch chord is connected to your system or not if connected then it should be connected firmly & indication LED should glow if available on the port.

2. If connected , but still not able to connect to the internet then you have check for IP configuration of your system  using ipconfig command , a link for  reference video for the same is IPCONFIG 

3. Now you will be able to  see your ip address then check it with computer lab or if you are knowing your ip address . If it is in the range then  there might be some problem with server or  further connectivity , so just call the computer lab & inform the issue  they will do the further rectification .