Effective Date: October 5, 2026
IRDF Food Bank ("IRDF Food Bank", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the IRDF Food Bank mobile application, website, and related services.
By using our services, you agree to the practices described in this Privacy Policy.
Depending on how you use our services, we may collect the following types of information:
When you create an account or use our services, we may collect information such as:
Full name
Email address
Phone number
Password or authentication information
Date of birth or other information required for account verification
Address and delivery information
Profile information
To provide Food Bank services, we may collect information related to:
Food deposits
Money deposits
Food withdrawals
Food purchases and orders
Food Loan applications and related information
Account balances
Transaction history
Payment-related information
Delivery and pickup information
When you use our mobile application or website, we may automatically receive certain technical information, such as:
Device type and model
Operating system
App version
IP address
Browser type
Device identifiers
Log information
Crash and performance information
We use this information primarily to maintain security, improve performance, and provide reliable services.
If a feature requires location information, we may request access to your device location with your permission. Location information may be used to support services such as delivery, pickup, service availability, or other location-based features.
You can manage location permissions through your device settings.
We may use the information we collect to:
Create and manage your account
Provide Food Bank services
Process food and money deposits
Process food purchases and withdrawals
Process eligible Food Loan applications
Process and manage orders
Arrange pickup and delivery services
Maintain transaction and account records
Verify your identity when necessary
Communicate with you about your account and transactions
Provide customer support
Detect and prevent fraud, abuse, and unauthorized activity
Maintain the security of our services
Troubleshoot technical problems
Improve our application, website, and services
Comply with applicable laws and legal obligations
We will not use your personal information for purposes unrelated to the services described in this Privacy Policy without appropriate notice or consent where required by applicable law.
If you make payments through our services, payment information may be processed by third-party payment providers.
Where applicable, sensitive payment information such as card numbers may be handled directly by the payment provider rather than stored on our servers.
We may receive limited transaction information, such as payment status, transaction reference, amount, and date, in order to confirm and manage your transaction.
We do not sell your personal information.
We may share information with trusted third parties only when necessary to provide, maintain, or improve our services. These parties may include:
Payment service providers
Delivery and logistics providers
Technology and hosting providers
Authentication and security service providers
Customer support providers
Analytics and performance service providers
Legal or regulatory authorities when required by law
Third-party service providers are expected to handle information appropriately and only for legitimate purposes related to the services they provide.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
You are also responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your data is used
Manage certain permissions through your device settings
Some information may need to be retained where required by law or necessary for legitimate business purposes, including financial and transaction records.
To make a privacy-related request, please contact us using the contact information provided below.
Our services are not intended for children where the collection of personal information from children is restricted by applicable law.
We do not knowingly collect personal information from children without appropriate authorization or consent where required.
If you believe that a child has provided us with personal information improperly, please contact us so that we can take appropriate action.
Our application or website may contain links to third-party websites, services, or payment providers.
We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those services before providing them with your personal information.
Our website may use cookies and similar technologies to maintain functionality, improve user experience, understand website usage, and support security.
You may be able to control or disable certain cookies through your browser settings. Some website functionality may not work properly if certain cookies are disabled.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make significant changes, we may provide notice through our website, application, email, or other appropriate communication methods.
The updated Privacy Policy will include a revised "Effective Date."
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
IRDF Food Bank
Website: https://irdfb.com
For privacy-related inquiries, please use the contact information provided on our official website.
IRDF Food Bank
Building a more food-secure community through accessible digital food banking.