Effective Date: 5th August 2025
Indian Red Cross Phlebo ("we", "our", or "us") is committed to protecting the privacy of users of our mobile application. This Privacy Policy describes how we collect, use, store, and disclose your information when you use the Indian Red Cross Phlebo mobile application.
We collect and process the following types of information:
Patient Registration Information: Name, age, gender, contact details, and other medical data.
QR Code Scanning Data: Patient identifiers and collection details submitted via QR Code scan.
Report Access: Viewing lab reports associated with registered patients.
Device Information: We may collect non-personal technical data such as device type, OS version, and app usage for performance and debugging purposes.
We use the information collected for the following purposes:
To register patients and associate them with lab tests.
To facilitate sample collection using QR code scanning.
To allow authorized users to view patient reports.
To improve app functionality and ensure security.
To comply with legal and regulatory obligations, if required.
We do not sell or share your personal information with third parties for marketing purposes.
We may share limited data with:
Authorized healthcare providers involved in the testing and diagnosis process.
Government or regulatory bodies, if legally required.
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We retain user and patient data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
As a user, you have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent where applicable.
To exercise these rights, contact us using the information below.
This app is not intended for children under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, you can contact us:
By email: info@artemhealthtech.com
By visiting this page on our website: www.artemhealthtech.com
By phone number: +91 63596 93050
By mail:
Artem HealthTech Pvt. Ltd.
D-Block, 419, 4th Floor, Time Square Grand,
Sindhubhavan Road, Thaltej, Ahmedabad-380 059.
Gujarat, India.