Privacy Policy
This Privacy Policy explains how POINEER SOCIAL MEDIA APPLICATIONS DEVELOPMENT & MANAGEMENT EST. ("we", "our", or "us") collects, uses, discloses, and protects your information when you use our IPTV Player mobile application (“Application”) available on the Google Play Store.
By using the Application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Application.
a. Personal Data
We do not collect or store personally identifiable information (PII) such as name, email address, or phone number unless you voluntarily provide it (e.g., through customer support).
b. Usage Data
We collect limited non-personal information automatically when you use the Application, including:
IP address
Device type and model
Operating system and version
App usage statistics
Crash logs and diagnostics
Video playback behavior (e.g., buffering duration, load time)
c. Media Content
We do not host, provide, or control any media content. Users are solely responsible for providing their own content (e.g., M3U playlists). The Application only acts as a media player.
d. Location Information
We do not access or collect precise location data. We may infer approximate location via IP address for analytics or regional functionality (e.g., language, compliance).
e. Device Permissions
The Application may request access to device storage only to allow you to load or save your own media playlist files. No data is transmitted from your storage to our servers.
We use the data collected for the following purposes:
To provide and improve core functionality of the IPTV Player
To fix bugs and improve stability
To ensure compliance with legal obligations and app store policies
To analyze user interactions and preferences (aggregated and anonymized)
To offer optional support services
We may use third-party SDKs such as Google AdMob or Firebase Analytics. These tools may collect anonymous usage data for ad targeting and analytics in compliance with Google Play policies.
No personalized ads will be shown without your explicit opt-in consent, as required under GDPR and Google Play’s User Data policies.
We do not sell, rent, or share your personal data with third parties except in the following cases:
With service providers (e.g., crash analytics tools) who help us operate the app
To comply with legal obligations, law enforcement, or legal processes
To prevent fraud, abuse, or harm to our users or our infrastructure
We retain usage data only as long as needed for app functionality, analytics, or legal compliance. Data is typically aggregated and anonymized.
You can:
Disable data collection via device settings (e.g., turning off ad personalization)
Uninstall the app to stop all data collection
Contact us to request deletion of any data voluntarily submitted
To request data deletion, please contact us at:
📧 developer@pioneertechhub.com
This Application is not directed to children under 13. We do not knowingly collect or solicit data from children. If we become aware that a child has provided us with personal data, we will delete such data immediately.
We use commercially reasonable security measures to protect your data. However, no method of transmission over the internet or storage method is 100% secure.
Our Application may allow you to load third-party content (e.g., M3U URLs). We are not responsible for the legality, accuracy, or safety of this content. Use at your own discretion.
We may update this Privacy Policy from time to time. Changes will be posted within the Application or on our website, and we will update the “Last updated” date at the top.
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 developer@pioneertechhub.com