Privacy Policy

IPSR is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the IPSR CRM mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal Data

Personally identifiable information that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App. This may include:

• Contact Data: Name, email address, phone number, and physical address/location details related to land survey and CRM tasks.

• Authentication Data: Passwords, OTPs, and authentication tokens required for secure account access.

Device and Usage Data

Information our servers automatically collect when you access the App, such as:

• Your mobile device ID, model, and manufacturer.

• Operating system version.

• Network connection status.

Push Notifications

We may request to send you push notifications regarding your account or the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings. We use Firebase Cloud Messaging (FCM) to facilitate this service, which collects a device-specific notification token.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.

• Facilitate land survey data management and CRM workflows.

• Send you targeted, account-related notifications (via Firebase Cloud Messaging).

• Ensure the security of your account using local secure storage.

• Respond to customer service requests and provide support.

• Monitor and analyze usage and trends to improve your experience with the App.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services (e.g., Firebase, backend APIs), and customer service.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We utilize flutter_secure_storage to encrypt and securely store sensitive authentication tokens on your device. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Third-Party Websites

The App may contain links to third-party websites and applications of interest (e.g., Google Maps links for locations, IPSR web links). Once you have used these links to leave the App, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ipsr solutions limited.
Merchants Association Building
M.L. Road, Kottayam, Kerala - 686001

India: Kottayam, Kochi, Calicut: City & UL Cyber Park, Bangalore UK: London US: Austin Canada: Ontario