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Apple Privacy Policy Apple’s Privacy Policy describes how Apple collects, uses, and shares your personal data. Updated October 27, 2021 In addition to this Privacy Policy, we provide data and privacy information embedded in our products and certain features that ask to use your personal information. This product-specific information is accompanied by our Data & Privacy Icon. You will be given an opportunity to review this product-specific information before using these features. You also can view this information at any time, either in settings related to those features and/or online at apple.com/legal/privacy/data. Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have questions. Your California Privacy Disclosures Information Regarding Commercial Electronic Messages in Canada Apple Health Study Apps Privacy Polic What Is Personal Data at Apple? At Apple, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Apple as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy. This Privacy Policy covers how Apple or an Apple-affiliated company (collectively, “Apple”) handles personal data whether you interact with us on our websites, through Apple apps (such as Apple Music or Wallet), or in person (including by phone or when visiting our retail stores). Apple may also link to third parties on our services or make third-party apps available for download in our App Store. Apple’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them. Your Privacy Rights at Apple At Apple, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Apple. Apple does not sell your data including as “sale” is defined in Nevada and California. To exercise your privacy rights and choices including where a third-party service provider is acting on Apple’s behalf, visit the Apple Data and Privacy page at privacy.apple.com for Apple or shazam.com/ privacy for Shazam. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If the Data and Privacy page is not available in your region, you can make privacy rights requests at apple.com/legal/privacy/contact. What Is Personal Data at Apple? Your Privacy Rights at Apple Personal Data Apple Collects from You Personal Data Apple Receives from Other Sources Apple’s Use of Personal Data Apple’s Sharing of Personal Data Protection of Personal Data at Apple Children and Personal Data Cookies and Other Technologies Transfer of Personal Data Between Countries Our Companywide Commitment to Your Privacy Privacy Questions 2 There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Apple is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for antifraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical. If you live in California, if you cannot access Apple’s Data and Privacy page, you or your authorized agent can make a request at apple.com/legal/privacy/contact or by calling 1-800-275-2273. For more information on exercising your rights, visit support.apple.com/kb/HT208501. Personal Data Apple Collects from You At Apple, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data Apple collects depends on how you interact with Apple. Descriptions of how Apple handles personal data for certain individual services are available either in settings related to those features and/or at apple.com/legal/privacy/data. When you create an Apple ID, apply for commercial credit, purchase and/or activate a product or device, download a software update, register for a class at an Apple Store, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Apple, we may collect a variety of information, including: • Account Information. Your Apple ID and related account details, including email address, devices registered, account status, and age • Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type • Contact Information. Data such as name, email address, physical address, phone number, or other contact information • Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information • Transaction Information. Data about purchases of Apple products and services or transactions facilitated by Apple, including purchases on Apple platforms • Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score • Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data • Location Information. Precise location only to support Find My, and coarse location • Health Information. Data relating to the health status of an individual, including data related to one’s physical or mental health or condition. Personal health data also includes data that can be used to make inferences about or detect the health status of an individual. If you participate in a study using an Apple Health Research Study app, the policy governing the privacy of your personal data is described in the Apple Health Study Apps Privacy Policy. • Fitness Information. Details relating to your fitness and exercise information where you choose to share them 3 • Financial Information. Details including salary, income, and assets information where collected, and information related to Apple-branded financial offerings • Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law • Other Information You Provide to Us. Details such as the content of your communications with Apple, including interactions with customer support and contacts through social media channels You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have. Personal Data Apple Receives from Other Sources Apple may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources. • Individuals. Apple may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in an Apple service or forum, or shared content with you. • At Your Direction. You may direct other individuals or third parties to share data with Apple. For example, you may direct your mobile carrier to share data about your carrier account with Apple for account activation, or for your loyalty program to share information about your participation so that you can earn rewards for Apple purchases. • Apple Partners. We may also validate the information you provide — for example, when creating an Apple ID, with a third party for security, and for fraud-prevention purposes. For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein. Apple’s Use of Personal Data Apple uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. Apple uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Apple may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer at apple.com/legal/privacy/contact. 4 • Power Our Services. Apple collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. For example, if you would like to access a song through an Apple Music subscription, we collect data on what songs you play in order to provide you with the content requested and for royalty purposes. • Process Your Transactions. To process transactions, Apple must collect data such as your name, purchase, and payment information. • Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Apple, you may not opt out of receiving these important notices. • Security and Fraud Prevention. To protect individuals, employees, and Apple and for loss prevention and to prevent fraud, including to protect individuals, employees, and Apple for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. • Personal Data Used for Personalization. If you choose to personalize your services or communications where such options are available, Apple will use information that we collect so that we can offer you those personalized services or communications. You can learn more about how relevant services use information to personalize your experience by reviewing the privacy information presented when you first use a service that asks to use your personal data. We make this information easy to find by presenting it with our Data & Privacy icon; it's also available at all times on your Apple device and online at apple.com/ legal/privacy/data. • Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request. Apple does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Apple retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law. Apple’s Sharing of Personal Data Apple may share personal data with Apple-affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Further, Apple does not share personal data with third parties for their own marketing purposes. • Service Providers. Apple may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data, in connection with your use of our services and delivering products to customers. Apple service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the 5 personal data we share for their own purposes and must delete or return the personal data once they've fulfilled our request. • Partners. At times, Apple may partner with third parties to provide services or other offerings. For example, Apple financial offerings like Apple Card and Apple Cash are offered by Apple and our partners. Apple requires its partners to protect your personal data. • Developers and Publishers from Whom You Get a Subscription. If you purchase a third-party subscription from the App Store or within Apple News, we create a Subscriber ID that is unique to you and the developer or publisher. The Subscriber ID may be used to provide reports to the developer or publisher, which include information about the subscription you purchased and your country of residence. If you cancel all of your subscriptions from a particular developer or publisher, the Subscriber ID will reset after 180 days if you do not resubscribe. This information is provided to developers or publishers so that they can understand the performance of their subscriptions. • Others. Apple may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale. Protection of Personal Data at Apple At Apple, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure. For more information, visit our Apple Platform Security guide. Children and Personal Data Apple understands the importance of safeguarding the personal data of children, which we consider to be an individual under the age of 13 or the equivalent age as specified by law in your jurisdiction. That is why Apple has implemented additional processes and protections to help keep children's personal data safe. To access certain Apple services, a child must have a child Apple ID. A child Apple ID may be created by the parent or, in the case of a Managed Apple ID, by the child's educational institution. • Parents. To create a child account, parents must review the Family Privacy Disclosure for Children, which describes how Apple handles children's personal data. If they agree, the parent must provide Apple with a verifiable parental consent. • Educational Institutions. Educational institutions that participate in the Apple School Manager Program may also create Apple IDs for students, called “Managed Apple IDs.” These schools are required to agree to the Managed Apple IDs for Students Disclosure which is included as Exhibit A to the Apple School Manager Agreement. If we learn that a child's personal data was collected without appropriate authorization, it will be deleted as soon as possible. To exercise privacy rights for your child's information, visit the Apple Data and Privacy page at privacy.apple.com and sign in to their account. 6 Cookies and Other Technologies Apple’s websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. • Communications Cookies. These cookies