Small medium businesses are always looking for a way to get paid faster while at the same time maintaining high customer satisfaction. In this article we will focus on how picking the best invoice management software can help your small business achieve these goals. Typical features should include the ability to send estimates and invoices with notifications, a secure payment link, a customer portal and allowing for different payment options. Lastly, the solution must be mobile friendly as most of your customers will be paying over their mobile device.

Typical invoice management software solutions for small businesses only let you create the estimate or invoice, rather than also emailing it. This is quite time consuming as after spending all the time creating the estimate or invoice you now need to export it to PDF and email it from you own email account. Secondly, the system should also include notifications as to when the email was sent and viewed by the customer so that you don’t have to chase down the customer. Moreover, solutions such as InfoFlo Pay include text messaging so that you can SMS the email or invoice the customer and not have to worry about SPAM issues.

Next, the system should include a secure payment link so that the customer can easily pay. Without this feature, you will need to wait for the customer to call you and collect their payment information over the phone. Moreover, the system should include a payment profile option so that customers can save their credit card information be able to securely select previously used credit cards. This feature is quite convenient for you as well so that you can simply charge the customer credit card without having to wait for them, if the customer allows.

So now that you are able to email the estimate or invoice to your customer and get paid, your invoice management software for small business should also include a customer portal. Systems such as QuickBooks Online don’t offer this feature which is really a shame. With a customer portal,the customer can view all historical estimates and invoices and not ask you to re-email this information. Systems such as InfoFlo Pay allow customers to accept estimates and pay invoices at any point in the customer portal which is a huge plus.

The next important feature are allowing different payment options. The first one should allow for partial payments as many times you need to only take a deposit from the customer to start paying and allow them to pay the remaining balance after the work is done. Another popular payment option should include subscription payment so that the customer only needs to pay the first time and the system will automatically charge their customer credit at a specific time interval, such as monthly, quarterly and annually.

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So now that you have an invoice management software for small business that will help you get paid faster while increasing customer retention, you have to make sure that you select one that is mobile friendly for all devices, such as InfoFlo Pay. Without this extra convenience, customers will not be able to pay whenever is convenient for them which is really what you want.