Instant Privacy Policy

Instant privacy policy

Privacy Policy for Instant Food & Grocery Delivery App Last updated: April 08, 2025

This Privacy Policy outlines Our policies regarding the collection, use, and disclosure of Your information when You use our Instant Delivery Service and explains Your privacy rights and legal protections.

By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions Interpretation Words with initial capitalization have meanings defined below. These definitions apply regardless of whether they appear in singular or plural.

Definitions For this Privacy Policy:

• Account: Your unique profile created to access the Service.
  
  

• Affiliate: Any entity controlling, controlled by, or under common control with Us.
  
  

• Application: Refers to our instant food and grocery delivery app.
  
  

• Company: ("the Company", "We", "Us", or "Our") refers to [Your Company Name], located at [Your Company Address].
  
  

• Country: Refers to [Your Country].
  
  

• Device: Any internet-connected device (mobile, tablet, computer, etc.).
  
  

• Personal Data: Any information identifying an individual.
  
  

• Service: The delivery Application.
  
  

• Service Provider: Third-party vendors processing data on Our behalf.
  
  

• Third-party Social Media Service: Platforms allowing login or integration.
  
  

• Usage Data: Data collected automatically from usage of the app.
  
  

• You: The person or entity using the Service.
  
  

Collecting and Using Your Personal Data Types of Data Collected Personal Data We may ask You to provide identifiable details, including:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Delivery address (including location access)
  
  

• Payment details (handled by third-party gateways like Khalti, eSewa, etc.)
  
  

• Order history
  
  

• Profile picture (optional)
  
  

Usage Data Collected automatically and includes:

• IP address
  
  

• Device type and OS
  
  

• Browser type and version
  
  

• Time and duration of usage
  
  

• App activity logs
  
  

Location Data We collect real-time location data to:

• Show available products in your area
  
  

• Ensure accurate and timely delivery
  
  

• Improve delivery efficiency
  
  

Information from Social Logins When using services like Google or Facebook to sign in, we may collect:

• Name
  
  

• Email
  
  

• Profile photo
  
  

Use of Your Personal Data We use your information to:

• Deliver products (fruits, vegetables, meals, packaged foods) within 10–60 minutes
  
  

• Manage your account and orders
  
  

• Process secure payments
  
  

• Contact you for delivery updates, offers, or support
  
  

• Personalize your app experience
  
  

• Recommend products
  
  

• Improve services using analytics and user behavior
  
  

• Prevent fraud and ensure app security
  
  

Sharing Your Personal Data We may share your data:

• With logistics and delivery partners
  
  

• With payment gateways
  
  

• With analytics and cloud storage providers
  
  

• In business transfers or mergers
  
  

• With advertisers (only with consent)
  
  

• To comply with laws or legal requests
  
  

Data Retention We retain your data as long as your account is active or as needed to provide the Service. Some data may be retained for legal or security purposes.

Data Transfer Data may be stored and processed outside your country. We take steps to protect your data in such cases.

Security of Your Data We use encryption, firewalls, and secure storage systems, but no method is 100% secure.

Children's Privacy Our service is not intended for users under 13. We do not knowingly collect data from them.

Third-Party Links We may link to third-party services. Their privacy policies apply when you visit them.

Changes to This Policy We may update this Privacy Policy. Updates will be posted in the app or notified via email.

Contact Us For questions or concerns, reach out to: Housetelers@gmail.com