✬ Section 1: Introduction InnerEdge Privacy Policy & Support
Effective Date: 27 February 2025
Welcome to InnerEdge, a sports psychology and mental performance application. Your privacy is important to us, and this policy outlines how we handle your personal data. Additionally, this page serves as a support hub for users needing assistance with their subscriptions or general inquiries.
✬ Section 2: Information We Collect
When you use InnerEdge, we collect the following data:
Account Information: Email and password (via Firebase Authentication).
Subscription Data: Managed by Apple’s App Store and RevenueCat.
Device Information: Operating system and device type for troubleshooting.
Analytics Data: RevenueCat may collect analytics related to subscription activity.
We do not collect sensitive personal data such as credit card details (handled securely by Apple’s payment system). While we do not track user engagement, RevenueCat does collect analytics related to subscription activity. Users cannot opt out of analytics tracking, as Firebase is solely used for authentication purposes.
✬ Section 3: How We Use Your Information
We use your data for the following purposes:
To provide authentication services and manage account access.
To enable subscription services and restore purchases.
To provide customer support when needed.
To analyze subscription trends via RevenueCat.
We never sell or share your data with third-party advertisers.
✬ Section 4: Third-Party Services We Use
We use trusted third-party services to power InnerEdge:
RevenueCat – Manages in-app subscriptions and collects analytics related to subscription activity.
Firebase Authentication – Enables secure login and account management.
Apple App Store – Handles all payments securely.
Each service has its own privacy policy, and we encourage users to review them:
✬ Section 5: How to Manage Your Data
You have rights over your data. You can:
Delete Your Account – Navigate to Settings > Profile > Delete Account.
Modify Your Data – Update your profile within the app.
To request account deletion, email us at inneredge88@gmail.com.
✬ Section 6: Subscription & Restore Purchases Support
If you’ve purchased a subscription and need to restore it:
Open InnerEdge.
Go to Settings > Profile > Restore Purchases.
Follow the on-screen instructions.
If your purchase isn’t restoring, try these steps:
Ensure you're logged into the same Apple ID used for purchase.
Check that your subscription is active under:
Manage Subscriptions
Restart the app and try restoring again.
If the issue persists, contact our support team below.
✬ Section 7: Contact & Support
For any support inquiries, including technical issues, account help, or refund requests, reach out to us: 📧 Support Email: inneredge88@gmail.com
We aim to respond within 24-48 hours.