The most modern way of thinking about metrics/KPI's from an organizationally-focused perspective is under the umbrella of 3-Pillar Sustainability, which encompasses & recategorizes traditional quality/time/cost metrics, as well as adding new ones that are key to the sustainability of any organization, including:
Social Sustainability Metrics:
Employee Satisfaction: A measure of how satisfied employees are with their jobs and working conditions, often measured through surveys or other feedback mechanisms.
Worker Safety: A measure of how safe the workplace is for employees, including metrics such as lost-time injuries, near-miss incidents, and total recordable incident rate (TRIR).
Diversity and Inclusion: A measure of how diverse and inclusive the workplace is, including metrics such as employee demographics, representation in leadership roles, and employee feedback on diversity and inclusion.
Community Engagement: A measure of how engaged the company is with the local community, including metrics such as volunteer hours, charitable donations, and partnerships with local organizations.
Environmental Sustainability Metrics:
Carbon Footprint: The net amount of greenhouse gases, such as carbon dioxide, added to the environment by the manufacturing process, measured in metric tons or other units.
Energy Consumption: The amount of energy used by the manufacturing process, measured in kilowatt-hours (kWh) or other units.
Water Usage: The amount of water used by the manufacturing process, measured in gallons or other units.
Waste Generation: The amount of waste generated by the manufacturing process, measured in pounds or other units.
Air Pollution: The amount of pollutants released into the air by the manufacturing process, measured in pounds or other units.
Economic Sustainability Metrics:
Profitability: A measure of how profitable the manufacturing process is, including metrics such as net income, gross margin, and return on investment (ROI).
Revenue Growth: A measure of how quickly the company is growing its revenue, often measured as a percentage increase over time.
Cost Reductions: A measure of how much the company is able to reduce its costs over time, often measured as a percentage reduction in costs.
Return on Investment (ROI): A measure of how much return the company is able to generate from its investments in the manufacturing process, often measured as a percentage.