Quality Metrics

• Quality metrics:

  • First Pass Yield: The percentage of products that are produced correctly on the first attempt, without the need for rework or repair.

  • Defect Rate: The percentage of products that do not meet the quality standards of the manufacturing process, either due to defects or non-conformance to specifications.

  • Overall Equipment Effectiveness (OEE): A measure of the effectiveness of a manufacturing process, calculated as the product of availability, performance, and quality.

  • Customer Satisfaction: A measure of how satisfied customers are with the products and services provided by the manufacturing process.

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