Last updated: 2025/12/20
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (the “App”). By using the App, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
Information You Provide
Photos you upload to create custom digital portraits
Personal details you submit through forms (such as name or email address)
Payment-related information (processed securely by third-party providers)
Automatically Collected Information
Device information (device type, operating system)
App usage data (features used, interactions)
General analytics data to improve performance and user experience
We do not collect sensitive personal data unless required to provide the service.
2. How We Use Your Information
We use your information to:
Create and deliver custom digital portraits
Communicate with you about your order and delivery
Process payments securely
Improve app functionality and user experience
Comply with legal and regulatory obligations
Uploaded photos are used only for the purpose of creating your requested artwork.
3. Photo & Content Privacy
Your uploaded photos remain private
Photos are accessed only by authorized team members and artists
Photos are not sold, shared, or used for marketing without your consent
Files may be deleted after order completion, unless retention is required for support or legal reasons
4. Payments
All payments are handled by trusted third-party payment processors.
We do not store or have access to your full payment details.
5. Data Sharing
We do not sell or rent your personal data.
Your information may be shared only with:
Trusted service providers (payment processing, email delivery)
Legal authorities if required by law
All third parties are required to protect your data.
6. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no digital system is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where applicable
You can exercise these rights by contacting us at the email address below.
8. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted within the App, and the “Last updated” date will be revised.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: contact@busyengi.com
Company Name: Busy Engi