Privacy Policy – Fast VPN: Secure Proxy and WiFi
Introduction
This Privacy Policy outlines how Fast VPN: Secure Proxy and WiFi ("Fast VPN", "we", "our", or "the App") handles your personal information. We are committed to protecting your privacy and ensuring that no personal data is collected, processed, stored, or shared without your explicit consent. By using Fast VPN’s services, you acknowledge and accept the practices described in this Policy.
Our Commitment to Privacy
Fast VPN does not track or retain your IP address or the IP of the server you connect to. We do not log your browsing history, DNS requests, or any data content. Your activity remains completely private, and we do not share, sell, or disclose your information to third parties — including government entities.
Data Collection
General Usage Data
To enhance our service performance, we may collect non-sensitive device information and approximate geographic location (at the country level). We never collect personal identifiers or real IP addresses.
If users opt to create an Fast VPN account, we may store a pseudonymized or user-provided email address and timestamp for account synchronization across multiple devices. This step is optional.
During VPN sessions, we may temporarily log:
Connection duration
VPN protocol used
Network type
Crash/error reports
In-app feature interactions
These technical logs are automatically deleted within 48 hours and are never linked to your identity or browsing data.
Payment Information
For premium subscriptions, we retain non-sensitive billing metadata including:
Subscription status
Payment method (e.g., Stripe, PayPal, CoinPayments)
Plan type and renewal timestamp
Transaction ID
We do not store your credit card or other sensitive financial details.
Analytics & Support
To improve user experience, we may collect crash logs and usage analytics using tools like Firebase. We also offer live chat and email support — any information you voluntarily share with our support team may be stored securely to resolve your request.
Third-Party Services
Fast VPN offers both free and premium services. For free-tier users, ads may be displayed through verified ad networks such as Google AdMob, which comply with Google’s API Services User Data Policy. Analytics and crash reporting are handled via Firebase. Payment gateways may include Stripe, PayPal, Paymentwall, and CoinPayments (for cryptocurrency transactions).
All third-party partners are required to follow industry privacy standards.
Cookies
Cookies are used on our website to enhance the browsing experience by remembering your preferences and login status. For full details, please review our separate Cookie Policy.
Data Protection & Security
We apply industry-standard practices to secure your data, including:
End-to-end encryption of transmitted data
Regular security audits of our systems
Secure storage environments with restricted access
Confidentiality agreements for team members handling data
Your Rights
As a user of Fast VPN, you may at any time:
Request access to your stored personal data
Modify, restrict, or delete your information
Request a copy of any personal data retained
Please email us at vasyllpoliats@icloud.com to exercise any of these rights.
Children's Privacy
Fast VPN is not intended for individuals under the age of 18 (or the minimum age defined by local law). We do not knowingly collect or store data from minors. If you are underage, please refrain from using Fast VPN and do not submit any personal information.
Policy Updates
We may update this Privacy Policy to reflect new legal requirements or service changes. Any modifications will be posted within the App and/or our website. Continued use of Fast VPN after such changes indicates your agreement with the revised terms.
Limitation of Liability
Users are responsible for ensuring lawful use of Fast VPN. We are not liable for any misuse, violations of third-party rights, or unlawful activity performed through our service. Use of Fast VPN is at your own discretion and risk.
Contact Us
For questions, complaints, or data-related requests, please contact: Email: vasyllpoliats@icloud.com
Thank you for choosing Fast VPN. Your privacy and security are at the core of what we do.