Effective Date: 01 MAY 2022


  1. Introduction

Welcome to ICE medical reports

ICE MEDICAL REPORTS (“us”, “we”, or “our”) operates ICE MEDICAL REPORTS (here in after referred to as “Service”).

Our Privacy Policy governs your visit to ICE MEDICAL REPORTS website which explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

  1. Definitions

SERVICE means the ICE MEDICAL REPORTS website operated by Techxonia Inc.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

PERMISSION DATA means the data to which the website or application will have access according to our policy.

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

HIPAA Compliance refers to entities (anyone providing treatment, payment, and operations in healthcare) and business associates (anyone who has access to patient information and provides support in treatment, payment, or operations) must meet HIPAA Compliance. HIPAA does not regulate how your health information is used. You have the right to examine and access your legal health information under HIPAA. It is a collection of federal rules aimed to limit who may see and get your health information by health care providers, health plans, and other specified "covered organisation." HIPAA requirements also guarantee that your personal information is kept private to the greatest degree feasible, with best practices and protections in place to prevent any exposure or abuse.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

  1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

  1. Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    1. Email address

    2. First name and last name

    3. Address, Phone Number, Gender

    4. Cookies and Usage Data

We use your data for the core functions of the app to provide you with a better service.


ICE – Medical Reports is a medical profile that can be viewed from anywhere, at any time, using ICE emergency cards and a smartphone app. It may be used to keep track of your

medical records, save your life in an emergency, or send vital information to a healthcare practitioner.

Permissions Required

SMS Permission: to send text messages in an emergency

Files and Media Permission: to select a file or photographs from the program and store the downloaded file

Accessibility Service: Permission from the Accessibility Service to display a lock screen widget on the lock screen

Camera Permission: Permission to snap selfies or medical reports with a camera

Location Permission: Location Permission to send the user's location when they are in an emergency circumstance & inform another user of your current position

Contact Permission: to retrieve contact information and populate the appropriate fields on the form ff

Microphone Permission: to capture 30 seconds of audio that will be helpful in an emergency.

Call Permission: Call Permission to call your phone number without displaying the dialing pad

Advertising Id Permission: To avoid fraudulent logins, we require this permission.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide our Service, to improve and customize our Service.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

    1. Session Cookies: We use Session Cookies to operate our Service.

    2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

    3. Security Cookies: We use Security Cookies for security purposes.

    4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, citizenship, registration at place of residence and actual address, telephone number (work, mobile).

  1. HIPAA Compliance

ICE- Medical reports from Techxonia Inc. are produced on behalf of healthcare consumers who are exercising their legal right to access, aggregate, and use their own health data. ICE - Medical Reports is not subject to HIPAA laws since we are not considered a "covered entity" by the federal government.

Security standards

ICE medical reports respect your privacy and know how important it is to protect your data. That’s why we’ve chosen to meet the highest possible standards to earn your trust. We meet the technical, physical, and administrative security requirements defined in the HIPAA Security Rule to be considered “secure” in terms of privacy for the ICE – Medical Reports private profile. The public profile of ICE – Medical Reports is intended for emergency disclosure and therefore does not fall under HIPAA.

In addition to HIPAA security recommendations, ICE – Medical Reports adheres to the FTC’s Security by Design Guidelines:

  • Implementing AWS as a 100% HIPAA-compliant infrastructure provider

  • Setting the session expiration time and regulating the number of device that can be logged in.

  • Secure SSL-based connection protocols for exchanging data between users and the server

  • BruteForce application login detection and blocking of access for suspicious users

  • A strict password policy

  • Suspicious activity detection and prevention

  • An encrypted communication layer (SSL)

  • Cloud Based Infrastructure

  • Store encrypted data on Secured mongo could based database

  • Using Firewall and other leading security measures to protect from third party access

  1. Use of Data

  • To reach our customer;

  • To provide and maintain our Service;

  • To notify you about changes to our Service;

  • To allow you to participate in interactive features of our Service when you choose to do so;

  • To provide customer support;

  • To gather analysis or valuable information so that we can improve our Service;

  • To monitor the usage of our Service;

  • To detect, prevent and address technical issues;

  • To fulfill any other purpose for which you provide it;

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

  • In any other way we may describe when you provide the information;

  • For any other purpose with your consent.

  1. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

  1. Transfer of Data

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Techxonia Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

  1. Disclosure of Data

We may not disclose personal information that we collect, or you provide:

  • Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

  1. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

Our security is one of ICE – Medical Reports’ top priorities. We use AWS by Amazon to ensure the security of your data. We also have several security measures in place to ensure the safety of your data, including the following:

  • Firewalls: These network security systems help block unauthorized access.

  • SSL (Secure Socket Layer) Encryption : This encryption protects your information from being intercepted by creating a secure connection with your browser when you log in, enter information, and literally every interaction you make on our site.

  • Automatic Logout : We automatically log you out of your secure browsing session after a period of inactivity to protect you from third-party access to your information.

  • Encrypted Information: We encrypt your medical information before storing it in the Mongo database. No one can see your data in the database.

In addition, we regularly perform “pen tests”, which are designed to find vulnerabilities that an attacker could exploit. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  1. Your Data Protection Rights under General Data Protection Regulation (GDPR)

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at email address given in the website.

In certain circumstances, you have the following data protection rights:

    1. The right to access, update or to delete the information we have on you;

    2. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

    3. The right to object. You have the right to object to our processing of your Personal Data;

    4. The right of restriction. You have the right to request that we restrict the processing of your personal information;

    5. The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

    6. The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

  • What personal information we have about you. If you make this request, we will return to you:

  1. The categories of personal information we have collected about you.

  2. The categories of sources from which we collect your personal information.

  3. The business or commercial purpose for collecting your personal information.

  4. The categories of third parties with whom we share personal information.

  5. The specific pieces of personal information we have collected about you.

  6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

  7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

  • To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de- identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

  • To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale”. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

  1. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  1. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  1. CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

  1. Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  1. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

  1. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookies Policy

We collect information about you automatically when you visit the Website. The Website uses cookies to collect these details.

A cookie is a small text file that is placed on your computer's hard drive by your web browser when you first visit the Website. The cookie allows us to identify your computer and find out details about your previous visit.

We use cookies to:

Detect if you have chosen to view the Website via mobile device or desktop machine.

Gather statistics about how you use the Website, which web pages you visit as well as what other sites you visit before visiting the Website and after the Website.

Some of the cookies are set by us, and some are set by third parties (such as Google). you can see the Google Privacy Policy.

By continuing to use this Website we will infer that you accept our cookies policy and give Techxonia Inc. permission to continue serving your browser cookies for the above purposes. We reserve the right to edit, remove or add new cookies or similar technologies at any time and without notification. If you do not want to accept these terms simply discontinue using this Website.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser settings to disallow all or some cookies as well as view the cookies that are currently saved on your computer. To change your cookie settings, we strongly recommend that you refer to your internet browsers manual or manufacturer for instructions on how to use this feature.

Please be aware that if you choose to delete, disable or block some or all of the cookies used by this Website, then we cannot guarantee that all of the Website features will continue to function correctly.

  1. Use of Your Information

By using this Website, you agree in entity that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Website services. These include (without limitation):

Communicating and personalizing such communication) with you compiling customer reviews. For any purpose required by law or regulation

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us by email.

  • Email: support@medicalreports.app