Branding and marketing of cultural heritage and its unique qualities has encouraged and driven an exponential growth in tourism to heritage destinations. Tourism has significantly impacted towns and cities with historic districts and culturally distinct urban landscapes. It has also impacted historic sites and monuments, along with natural and cultural landscapes. The interest of tourists and the tourism sector in tangible and intangible heritage has contributed towards greater awareness within local communities of the value of their heritage and its critical importance to their quality of life and identity. Indigenous communities, in particular, tend to recognize the fragility of the relationship between people and the land they live on, and the need to ensure that tourism sustains rather than erodes heritage and traditions.
Capitalizing on the increasing global interest in cultural heritage, the tourism industry has developed into a significant component of global, national, regional and local economies. When responsibly planned, developed and managed through participatory governance, tourism can provide direct, indirect and induced benefits across all dimensions of sustainability. However, unmanaged growth in tourism has transformed many places throughout the world, leaving tourism-dependent communities significantly altered and less resilient.
Growing global wealth and connectivity, linked to low-cost travel, has resulted in the evolution of mass tourism in many parts of the world. It has also led to the phenomenon of ‘overtourism’ characterized by pervasive congestion and unacceptable degradation of tangible and intangible heritage, with associated social, cultural and economic impacts. The widespread promotion, marketing and use of cultural heritage has also caused commodification and gentrification, compromising local communities and cultural integrity, and placing irreplaceable assets at risk. Recognizing that this is not always the case, ill-considered tourism planning and development has had significant negative impacts on numerous cultural heritage sites and destinations, Indigenous Peoples and host communities.
The use of heritage in the economic growth-based strategies of the tourism industry globally has been remarkably successful. However, it has often failed to deliver equitable benefit-share. Rapid and insensitive commodification, commercialization and overuse of local culture and heritage has resulted in negative and disruptive impacts across countless destinations. It has also provoked restrictions on rights of use, access to and enjoyment of cultural heritage by local people and visitors alike.
The context within which these matters must be considered includes the climate emergency, environmental degradation, conflicts, disasters, the disruptive effects of the Covid-19 pandemic, mass tourism, digital transformation and technological developments. There is a need and opportunity to recalibrate the perpetual economic growth-based approach to tourism, recognizing and mitigating its unsustainable aspects.
Any cultural tourism strategy must accept that cultural heritage protection, social responsibility and ‘sustainability’ are not merely options or brand attributes, but rather necessary commitments and, in fact, a competitiveness asset. In order to remain successful and sustainable in the long term, cultural tourism proponents must put this commitment into practice and become a force that supports community resilience, responsible consumption and production, human rights, gender equality, climate action, and environmental and cultural heritage conservation.
For this reason, the Charter is formulated in the context of the UN Sustainable Development Goals (SDGs) which specifically mention tourism in Targets 8.9, 12b and 14.7.
Cultural tourism also has the potential to contribute, directly or indirectly, to Target 11.4 which aims to “strengthen efforts to protect and safeguard the world’s cultural and natural heritage”. Working towards the UN’s 2030 Agenda for Sustainable Development, the responsible national, regional and municipal governing institutions have a duty to ensure that the SDGs and their targets are integrated into the planning, management and monitoring of cultural heritage and tourism destinations.