The incident command structure is common across all emergency services. It is often adopted by event sites too!
Gold Commanders
usually off site
will set overarching strategy
will be available to support Silver commanders
May or may not be on site - will often not deploy on the ground at incidents
Coordinate approach to incidents
They will listen to the strategy set by gold and use informaiton from bronze commanders and other agenceis to set the tactics to deal with the incident
lowest level of command and decision making
deployed on the ground and at incidents
they know what's going on around them
they listen and act upon the tactics that SILVER has deployed or initiated using the staff and resources availalbe
They will indstruct their teams/crew/resoruces to act in line with BRONZE instructions
may be a point of contact between team/crew and BRONZE
Most Event Liaison Teams will follow the hierarchy of control - Bronze, Silver, Gold
Some example roles for each are given below:
GOLD
Promoters / Event Directors - senior representatives from the event that carry the financial and corporate risks. They are not specialists in all areas but will set out a strategic plan.
Event Production Manager may also work at this level.
SILVER
Medical Provider (where deployed)
Security Manager [SECURITY]
On Site Fire - Fire Station Manager
Crowd Safety Manager / Chief Steward [STEWARDING]
Health and Safety Manager
Site Services Manager
BRONZE
Emergency Services Representatives (typically middle ranking officers). Police, Fire. NHS Ambulance may have a token presence on site. They will site in the event control alongside the relevant providers. They will attend ELT meetings. Their primary role is to act as a link between their respective control rooms/operations and the event, providing regular updates as needed. In some cases the Police, may be employed directly to the event to provide 'Special Policing Services', where this is the case the police will often have a SILVER commander too.
The Event Liaison Team will meet regularly during an event, often just before an event opens to the public and at regular times across the event. They will ensure everyone is happy with their respective areas before opening.
In subsequent meetings, each service may have an input in these meetings, they may report incidents, issues, numbers, etc. They will share this information in line with the JESIP model of shared information and shared understanding of risk, the ELT may then develop a joint strategy.
For example
The Security provider has confiscated a significant amount of cocaine. That information is shared at ELT as its relevant to Police / Medical Providers etc.
As medical provider that may prompt us to think about, brief and prepare our teams for an influx of people under the influence of cocaine, this can often be a great heads up!
Likewise the stewarding provider, who are manning the entrances, have notices a large amount of people carriyng small gas canisters and gas stoves into the camping areas - Event Fire may need to develop a strategy to deal with this. Of course, as medical commanders we also might need to brief the teams about potential explosions and burns cases in certain areas of the event
Traffic Management report a low attendance in the first 4 hours of the event. The event is expected to have around 10,000 people attend. You should expect and plan for an increase in the attendance as the day progresses - potentially over a short period of time. What hazards may this create? This of course may mean we need to deploy staff to car parks or queing lanes (especially in hot weather), or consider different access/egress to and from the site due to large numbers of traffic on local roads.
The sharing of information - helps everyone see the bigger picture at the event!