Here is a comprehensive, professional, and detailed Privacy Policy tailored for your app, Hype Reel. It includes all the necessary clauses for AI video generation, in-app purchases/subscriptions, and strict compliance with GDPR, CCPA/CPRA, and VCDPA.
PRIVACY POLICY
Last Updated: June 3, 2026
Hype Reel ("the App") is owned and operated by BELLAVITA PROPERTY LIMITED, LLC ("we," "us," or "our"), a company located in Cumming, USA. We are committed to protecting your privacy and ensuring you have a safe experience using our AI Video Generator application.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Hype Reel, including any in-app purchases (IAP) and subscriptions. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the application.
1. Information We Collect
We collect information about you in a range of ways when you use the App.
A. Information You Provide to Us
Account Information: If you create an account, we may collect your name, email address, and authentication data.
User-Generated Content (AI Input/Output): To generate videos, the App processes data you provide, which may include text prompts, images, video clips, or audio files ("User Content").
Customer Support Communications: If you contact us directly via our support email (aleyvoncilyingbal@gmail.com), we receive your email address, name, and any information you choose to provide in the message.
B. Information Automatically Collected
Device and Usage Data: We collect device-specific information (such as mobile device ID, model, operating system version, language settings, and IP address) and usage data (such as app features accessed, pages viewed, and time spent in the App).
Cookies and Tracking Technologies: We may use cookies, pixels, and mobile identifiers to analyze app performance and user behavior.
C. Financial and Transaction Data (In-App Purchases)
The App offers auto-renewable subscriptions and consumable in-app purchases (IAP).
Payment Processing: All financial transactions are processed securely through the Apple App Store and/or Google Play Store. We do not collect, store, or process your credit card numbers or billing details. The store platform provides us only with transaction confirmations, purchase history, and subscription status tokens.
2. How We Use Your Information
We use the collected information for the following business and commercial purposes:
To Provide the AI Service: To process your prompts, images, or videos to generate AI-driven video content.
To Manage Purchases: To verify and fulfill your subscriptions and consumable IAP balances.
To Improve the App: To analyze user engagement, debug performance issues, and enhance our AI video generation models.
To Communicate With You: To send you technical updates, support messages, or administrative notifications.
To Comply with Law: To enforce our terms, prevent fraud, and comply with applicable legal obligations.
AI Data Usage Notice: We do not use your private User-Generated Content (your uploaded photos/videos or specific text prompts) to train public AI models without your explicit consent.
3. Sharing and Disclosure of Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
Third-Party Service Providers: We share data with cloud infrastructure providers (e.g., hosting servers), AI processing APIs, and analytics providers (e.g., Google Analytics for Firebase) who perform services on our behalf.
Legal Obligations: We may disclose your data if required by law, subpoena, or government request.
Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Subscriptions, Consumables, and Refunds
A. Subscriptions & Consumable Purchases
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period.
Consumable IAPs (e.g., video credits) are depleted as you generate content and cannot be transferred.
B. Cancellation and Refunds
No Direct Refunds: Because payments are managed through mobile storefronts, BELLAVITA PROPERTY LIMITED, LLC cannot directly issue refunds.
How to Request a Refund:
iOS Users: You must request refunds directly through Apple via reportaproblem.apple.com.
Android Users: You must request refunds through the Google Play Store help center.
Cancellation of a subscription takes effect at the end of the current billing cycle.
5. Regional Privacy Rights & Compliance
A. European Union & United Kingdom (GDPR Compliance)
If you reside in the European Economic Area (EEA) or the UK, you have specific rights under the General Data Protection Regulation (GDPR). We act as the Data Controller for your personal data.
Legal Bases for Processing: We process your data to fulfill our contract with you (providing the app and IAPs), based on your consent (AI generation inputs), or for our legitimate business interests.
Your Rights:
Access & Portability: Request a copy of your data.
Rectification: Request corrections to inaccurate data.
Erasure ("Right to be Forgotten"): Request deletion of your personal data.
Restriction & Objection: Object to or restrict certain processing activities.
Withdraw Consent: Withdraw consent at any time for future processing.
To exercise these rights, email us at aleyvoncilyingbal@gmail.com. You also have the right to lodge a complaint with a supervisory authority.
B. California Users (CCPA/CPRA Compliance)
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information:
Right to Know & Access: Request details about the categories and specific pieces of personal information we have collected, used, or disclosed over the past 12 months.
Right to Delete: Request the deletion of personal information collected from you.
Right to Correct: Request the correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing: We do not sell your personal information or share it for cross-context behavioral advertising. Therefore, an opt-out is not required.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
C. Virginia Users (VCDPA Compliance)
Pursuant to the Virginia Consumer Data Protection Act (VCDPA), Virginia consumers have the following rights:
To confirm whether we are processing your personal data and to access such data.
To correct inaccuracies in your personal data.
To delete personal data provided by or obtained about you.
To obtain a portable copy of your data.
To opt-out of processing for purposes of targeted advertising, sale, or profiling (We do not engage in these practices).
If we deny a privacy request, you have the right to appeal our decision by contacting us via our support email.
6. International Data Transfers
Our servers and company are located in the United States. If you are accessing the App from outside the US, please note that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
7. Data Retention and Security
Retention: We retain your personal information, subscription status, and generation tokens only for as long as necessary to provide you with the App's services or to comply with statutory legal records.
Security: We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure.
8. Children's Privacy
The App is not intended for use by children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under these ages, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new policy within the App and updating the "Last Updated" date at the top of this document.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact us at:
Company Name: BELLAVITA PROPERTY LIMITED, LLC
Location: Cumming, USA
Contact Email: aleyvoncilyingbal@gmail.com