Flipped Privacy Statement

Updated On: April 30, 2024

Effective Date: April 30, 2024

Xi'an Hengye Network Technology Co., LTD (hereinafter referred to as "Flipped" or "we") operates the Flipped platform,. This Privacy Statement outlines how we collect, use, and protect the personal information of our users in compliance with local privacy laws and regulations.

Our Commitment to Privacy

At Flipped, we understand that your privacy is essential. We are committed to protecting your personal information and handling it responsibly. We strive to be transparent about our data collection practices and ensure that your rights are upheld.

Scope of Application

This Privacy Statement applies to all personal information that we collect from you through the Flipped platform, including mobile applications, websites, and any other digital services we may offer in the future. Please note that this Statement does not apply to information collected by third-party services that may be accessible through the Flipped platform.

What Information We Collect

We collect personal information from you in various ways, including when you register for an account, use our services, or interact with us. The information we collect may include:

Identification Information: Your name, email address, phone number, and any other identifiers you choose to provide.

Device Information: Information about the device you use to access our services, such as IP address, device type, and operating system.

Usage Information: Information about how you use our services, including browsing history, search queries, and preferences.

Payment Information: If you make purchases through our platform, we may collect your payment details, such as credit card information.

How We Use Your Information

We use your personal information to:

Provide you with the services you request and respond to your inquiries.

Improve and enhance the functionality of the Flipped platform.

Personalize your experience and deliver relevant content and offers.

Send you promotional emails, notifications, and other marketing communications (subject to your preferences).

Comply with legal requirements and protect the rights and safety of our users.

Sharing Your Information

We do not share your personal information with third parties without your explicit consent, except in the following limited circumstances:

To comply with legal requirements, such as subpoenas or court orders.

To protect the rights, property, and safety of Flipped, our users, or others.

With service providers who assist us in providing our services, such as payment processors or data analytics companies. These service providers are bound by strict data protection agreements.

In aggregated or anonymized form for research and analytical purposes.

Data Security

We employ industry-standard security measures, including encryption and firewalls, to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have the following rights with respect to your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to inaccurate or incomplete personal information.

Deletion: You can request that we delete your personal information, subject to legal requirements and retention periods.

Opt-Out: You can opt-out of receiving promotional emails or other marketing communications from us.

To exercise these rights, please contact us at privacy@flipped.com. We will respond to your request as soon as possible and within the timeframes specified by applicable laws.

Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or to comply with new legal requirements. We will notify you of any significant changes by email or by posting a notice on our website. It is your responsibility to review this Statement periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please feel free to contact us at privacy sumengle2@gmail.com. We will be happy to assist you.

Thank you for choosing Flipped. We value your trust and are committed to protecting your privacy.