Last updated: September 2, 2026
Gemini SRO (“we”, “our”, or “us”) operates the Gemini SRO mobile application (the “Huops Support”).
This Privacy Policy explains how we collect, use, store, and protect information when you use our App.
When you use Gemini SRO, we may collect the following information:
When you create an account or log in, we may collect information such as:
Name
Phone number
Email address, if provided
User account information required to authenticate your account
When you contact us through the App, we may collect and store:
Messages you send through the chat
Customer requests and inquiries
Information you provide while communicating with our support team
Files, images, or other content you voluntarily submit through the chat, if supported by the App
We may collect certain technical information necessary to operate and improve the App, such as:
Device type and operating system
App version
Basic diagnostic and crash information
Information necessary to maintain the security and functionality of the App
We use the information we collect to:
Create and manage your account
Authenticate users and provide secure access to the App
Receive and respond to customer requests
Provide customer support through chat
Communicate with you regarding your requests
Improve the App and our customer support services
Maintain the security and reliability of the App
Detect, prevent, and address technical problems, fraud, or misuse
Comply with applicable legal obligations
We do not sell your personal information.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your information may be stored using third-party infrastructure and cloud services used to operate the App. Access to personal information is limited to authorized persons and services that require it to provide or maintain the App.
However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
We may share information only when necessary to operate and provide the App, including with trusted service providers that provide services such as:
Cloud hosting and database services
Authentication services
Application infrastructure and technical services
Crash reporting and diagnostics
These service providers may process information on our behalf and are expected to protect the information they handle.
We may also disclose information when required by law, legal process, or to protect our rights, users, or the security of the App.
Messages and information submitted through the customer support chat may be stored so that we can respond to your requests, maintain conversation history, and provide better customer support.
Please do not send passwords, payment card information, government identification numbers, or other highly sensitive information through the chat unless specifically requested through an appropriate secure process.
We retain personal information only for as long as reasonably necessary to provide the App, maintain customer support records, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
Gemini SRO is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your personal information is used
To make a privacy-related request, please contact us using the contact information provided below.
The App may use third-party services necessary for authentication, hosting, databases, analytics, crash reporting, notifications, or other technical functionality.
These services may process certain information in accordance with their own privacy policies and applicable laws.
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically for any changes.
If you have questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us at:
Email: abdallaheslah97@gmail.com
Application: Gemini SRO
By using Gemini SRO, you acknowledge that you have read and understood this Privacy Policy.