https://usaa.com/verify

If you’ve received a notification that your USAA account is locked and requires verification, visiting https://usaa.com/verify is the next step to regain access. This security measure helps protect your account from unauthorized activity. Follow the on-screen instructions to confirm your identity, which may involve answering security questions or receiving a verification code. Once completed, your account should be unlocked, allowing you to resume managing your finances securely. For further assistance, contact USAA customer support.

How to Unlock Your USAA Account?

Why Was My Account Locked?

USAA may lock your account for security reasons, such as:

• Suspicious login attempts

• Unusual account activity

• Outdated personal information

Forgot your Online ID, password or PIN?

If you've forgotten your Online ID, password, or PIN for your USAA account, don't worry! Following are the steps to recover them:

• Go to the official USAA website at https://usaa.com/verifyaccount.

• You'll find this option on the login page.

• You'll be asked to verify your identity by answering security questions or providing your USAA number, phone number, and Social Security or Tax ID number.

• Once verified, you can reset your Online ID, password, or PIN.