Start Verifying Your Identity
Verifying your identity on https://usaa.com/verify is a simple process that helps protect your USAA account. Follow these steps to complete identity verification quickly and securely.
Visit the USAA Verify Page
Open your web browser and go to https://usaa.com/verify.
If you’re not already logged in, enter your USAA username and password.
Follow the On-Screen Instructions
USAA may ask you to confirm personal details, such as:
Your Social Security Number (SSN)
Date of Birth
Contact information (phone or email)
You may also need to answer security questions or verify a one-time passcode sent to your registered device.
Submit Required Documents (If Needed)
In some cases, USAA may require additional identity verification, such as:
A government-issued ID (driver’s license, passport)
Proof of address (utility bill, bank statement)
Upload clear, legible copies of the requested documents.
Complete the Verification Process
Once submitted, USAA will review your information.
You may receive instant confirmation or a follow-up email/SMS once verified.
If you encounter problems:
Ensure all entered details match your USAA account records.
Check your internet connection and try a different browser.
Contact USAA Customer Support for assistance.