HP printers are great companions until they work well and do not trouble during the printing. However, it just seems too good to be true as the HP printers often encounter an error code 79. It is also known as the service error code, which occurs due to a corrupted print job or error in communication between the print spooler and the printer. Sometimes, the problem also occurs due to outdated firmware. Whatever is the cause, HP printer service error 79 needs to addressed immediately. This article covers the top three steps to eliminate the error 79 from your printer for effective troubleshooting, or you can take help from 123.hp.com/setup.
Step 1. Restart your printer
The first thing that helps really much in fixing the error code 79 is to restart your printer. But that has to be done systematically using the following steps.
1. Turn on the printer by pressing the power button on the Control Panel.
2. Now, wait for the next 30 seconds.
3. Press the power button again to turn on the printer.
4. Wait until your printer gets initialized.
5. Make sure that your printer connects directly to the wall socket and not with the surge protector.
6. If still, you see an error 79 message on your printer, then disconnect the cables and reconnect them again.
7. If the printer gets back to the ready state, check the firmware version and update it. You can get the printer firmware version by printing a configuration report.
Step 2. Reinstall DIMM memory in your printer
Reinstalling the DIMM memory in your printer also resolves the service error code 79. Here are the instructions to reinstall the DIMM.
1. The first step here is to turn off the printer.
2. Now remove the DIMM from your printer.
3. After that, reinstall the DIMM in your printer and ensure it sits appropriately at its place.
4. Now activate your printer by pressing the power button.
5. Another way to resolve the error is by removing the installed DIMMS.
6. Also, execute the retest of your HP printer.
7. If you are satisfied with the print job, install the DIMM, which your printer supports.
Step 3. Keep the printer driver up-to-date
The outdated printer drivers also create trouble while printing, and hence you must keep them up-to-date. If needed, then you can reinstall the drivers by completely uninstalling the previous versions.
1. Search for Control Panel on your computer.
2. Once the Control Panel window opens, click uninstall a program and delete all the HP printer files.
3. Now you will need to the right click on the Start icon and open the device manager.
4. Go to the print queues and remove the HP device by uninstalling it.
5. Now navigate to the website 123.hp.com/setup.
6. Go to the download driver section.
7. Choose to download the complete driver package.
8. Come back to the download folder and use the on-screen instructions to install the HP printer installer files.
Still, facing service error 79? HP Printer support at your rescue
We hope you resolved the HP printer service error 79 after using these three steps. If you cannot understand the steps or do not want to mess with your printer, you can visit us at 123.hp.com/setup or contact us on the HP printer support number. We are always there to assist you with our prompt service.
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