If you are noticing ‘HP laptop not recognizing ethernet cable,’ but able to connect to the internet using Wifi, don’t panic. This issue is very prevalent for most HP customers and may be caused due to hardware defects, faulty cable and driver problems. However, to fix this error, you have to know the correct reason as to why the device is unable to identify the ethernet cable. So, follow this article to get some information regarding this network issue and also a few troubleshooting methods to resolve it. To fix this error with professional assistance from technology experts, consult our Supports team for HP at the earliest.
Many users are implementing ethernet cable in their HP laptops to get faster internet speed instead of Wifi. However, the real problem arises when they receive ‘HP laptop not recognizing ethernet cable’ issue.
As discussed in the introductory part, knowing the exact cause is very important to resolve this ethernet issue. Hence, let’s start with the possible causes of getting this network issue while connecting ethernet cable with HP laptops.
Both Wifi and Ethernet
If users are trying to connect to the internet using Wifi and ethernet cable simultaneously, your device may show this error of not identifying both or the latter option.
Router defect
In case of router problems and issues with network IP address during online mode, this error can occur.
Outdated driver
If the driver of the ethernet card is outdated, it can disable the network port for further internet access. Hence, you may get this error if network drivers are not updated for a while.
Wrong cable
In case any user is unintentionally or mischievously use a Crossover cable instead of an ethernet cable, this issue can take place. You can also get this error if the connection cable is loose or faulty.
Recent upgradation to a new operating system can also cause HP laptop not recognizing ethernet cable windows 10 issue.
Faulty Ethernet port
If you are using a defective port for ethernet access due to a technical fault in HP laptop, this error may occur.
Device Firewall
Many HP customers are unaware that the firewall settings in their devices can also cause this issue of not recognizing ethernet cable for security reasons.
So, you can consult technical experts to know more about firewall settings and how to resolve this error.
Follow these troubleshooting methods if HP laptop not recognizing ethernet cable.
Method 1 – Check and repair network device and cabling
Users can check whether both the light emitting diodes are blinking next to ethernet cabling plugs. As it can indicate the present network status in your HP laptop, you can check and repair the devices as per requirement to fix this issue.
Method 2 – Verify modem and router working properly
To know if your laptop is having difficulty to detect ethernet cable, try to fix technical errors in both the router and modem. You can contact the Support Team to provide certified technicians to repair these devices and networking issues.
Method 3 – Check the networking status in your device
Go to ‘Start’ and choose ‘Network and Sharing Center’ to click on ‘manage network connections’. Then enable the ‘Local Area Connection’ option in your laptop, if it is not done yet.
Method 4 – Reinstall driver for Ethernet
If none of these methods work for your device to recognize the ethernet cable, try reinstalling the ethernet driver. This may fix this error and even make the connectivity faster.
Connect with HP Customer Support for an instant solution.
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If you don’t find these troubleshooting steps effective to resolve this HP laptop not recognizing ethernet cable error, contact our Supports team of HP.
We provide troubleshooting solutions to erase ethernet issues round the clock and our services are very quick and cost-effective. So, if you are looking for certified technicians to fix your laptop connectivity issues, contact us.
Reach our technicians by the following contact modes as given below.