The HP DeskJet 3755 is a compact, affordable all-in-one printer that offers printing, scanning, and copying capabilities. It’s perfect for those who need a printer for occasional home or office use. Setting up the printer and installing the driver is a straightforward process, but it’s crucial to follow the right steps to ensure your printer functions properly with your computer or mobile device.
This guide will walk you through how to set up the HP DeskJet 3755 printer, install the driver, and troubleshoot common issues. By the end of this article, you’ll be ready to start printing, scanning, and copying without a hitch.
Before you install the printer driver, ensure that the HP DeskJet 3755 is physically set up and ready to connect to your computer.
1.1 Unbox the Printer
Remove Packaging: Open the box and carefully take out the printer. Remove all plastic, tapes, and foam from the printer and its components. This is crucial to ensure nothing is obstructing the printer's functionality.
Install Ink Cartridges: Open the ink cartridge access door, then insert the black and color ink cartridges into the corresponding slots. Ensure they snap into place securely.
Load Paper: Open the paper tray and load a stack of standard paper (A4 or Letter size). Make sure the paper is aligned with the paper width guides, and check that the tray is not overloaded.
Plug in the Printer: Connect the power cable to the printer and plug it into an electrical outlet. Turn on the printer by pressing the Power button.
1.2 Connecting the Printer to a Network
The HP DeskJet 3755 can be connected to your computer via USB or Wi-Fi. The wireless option is more convenient if you need to print from multiple devices.
For Wireless (Wi-Fi) Connection:
On the printer's control panel, press the Wireless button, then the Information button to print a network configuration page. This page contains the printer's current network settings, including the network name (SSID) and IP address.
Use the Wireless Setup Wizard on the printer's control panel to search for your Wi-Fi network.
Select your Wi-Fi network from the list and enter your network password.
Once connected, the printer will display a confirmation message on the screen.
For USB Connection:
Connect one end of a USB cable into the printer and the other end into an available USB port on your computer. The printer will automatically be detected by your computer, and you can proceed to install the driver.
Now that your printer is physically set up and connected, you need to download and install the printer driver. The driver is necessary for your computer to communicate with the printer and ensure proper operation.
2.1 Go to the HP Support Website
Open your browser and go to the official HP support website.
Type HP DeskJet 3755 into the search bar to locate the printer’s support page.
2.2 Select Your Operating System
On the support page, you will be prompted to select your operating system (Windows, macOS, etc.). Be sure to choose the correct operating system version for compatibility with the driver.
2.3 Download the Full Feature Software
After selecting your operating system, you will see a variety of download options. Choose the Full Feature Software and Drivers package. This option includes the necessary driver along with additional utilities to manage scanning, printing preferences, and troubleshooting.
Click Download to begin downloading the driver.
Once the driver is downloaded, you are ready to install it. The installation wizard will guide you through the process.
3.1 Run the Driver Installer
Navigate to the Downloads folder on your computer and double-click the downloaded driver file. This will launch the installation wizard.
Read and agree to the software license agreement when prompted, and click Next to continue.
3.2 Choose the Connection Type
You will be asked to choose between a USB or wireless connection, depending on how you set up the printer.
For Wireless Connection:
Select the wireless option. The installer will search for available printers connected to your network.
Select the HP DeskJet 3755 from the list of available printers.
The installation will automatically configure the printer for wireless printing.
For USB Connection:
If you chose to use a USB connection, the installer will automatically detect the printer once it is connected via the USB cable. The process will continue without needing further input from you.
3.3 Complete the Installation
The installation may take a few minutes as files are copied to your computer and the necessary configurations are applied.
Once the process is complete, you will receive a notification confirming that the installation is finished. You can now set the printer as your default printer (optional) and configure your printing preferences.
Click Finish to exit the installation wizard.
Once the driver is installed, you can customize the printer settings and test whether everything is functioning properly.
4.1 Set Printer Preferences
Open the HP Printer Assistant or HP Smart app (depending on your operating system). These programs allow you to manage print jobs, scan documents, and adjust printer settings.
In the settings menu, you can adjust options such as:
Print Quality: Choose between draft, normal, or best quality.
Paper Size: Set the default paper size for your print jobs (usually A4 or Letter).
Color Printing: Select whether you want the printer to print in color or black and white.
4.2 Print a Test Page
The next step is to print a test page to confirm that the printer is working correctly. Most printer software has the option to print a test page.
In the HP Printer Assistant or Printer Settings, select Print Test Page. The test page will help identify any configuration or connectivity issues.
4.3 Print a Document
Open any document (such as a Word file or PDF) on your computer.
Select File, then Print, and choose the HP DeskJet 3755 from the list of available printers.
Adjust your print settings as needed (number of copies, color options, etc.), then click Print to send the job to the printer.
If you experience any issues during the setup or printing process, here are some common problems and solutions.
5.1 Printer Not Detected During Installation
Check the Connection: If you are using a wireless connection, make sure your printer and computer are connected to the same Wi-Fi network. For USB connections, ensure the USB cable is securely connected to both the printer and computer.
Restart Devices: Restart both your printer and computer to refresh the network or USB connection.
Check the Printer’s Display: Verify that the printer’s display shows a “Connected” status. If not, check your network settings.
5.2 Installation Fails or Freezes
Run as Administrator: If the installation is not progressing, right-click the installer file and select Run as Administrator to give the installer the necessary permissions.
Disable Antivirus Software: Antivirus software may sometimes interfere with the installation process. Temporarily disable your antivirus and try the installation again.
Check Compatibility: Ensure that the driver you downloaded is compatible with your operating system.
5.3 Printer Not Printing
Check Print Queue: Open the print queue on your computer to see if there are any stuck print jobs. If there are, cancel them and try printing again.
Check Ink Levels: Ensure that your ink cartridges are installed correctly and have sufficient ink. Replace any empty cartridges.
Check Paper Tray: Make sure the paper is loaded properly in the paper tray and the tray is not overloaded.
5.4 Wireless Printing Issues
Recheck Wi-Fi Connection: Ensure that the printer is still connected to the Wi-Fi network. If necessary, reconnect the printer to the network using the Wireless Setup Wizard.
Signal Strength: If you are having trouble with the wireless connection, check the signal strength of your Wi-Fi network and move the printer closer to the router if possible.
Setting up the HP DeskJet 3755 printer driver is a quick and easy process that will have your printer ready for use in no time. By following the steps outlined in this guide, you can ensure that your printer is correctly installed, connected, and configured for optimal performance. Whether you connect via USB or Wi-Fi, the process is seamless, and any potential issues can usually be resolved with basic troubleshooting steps.