How to Fix HP Envy 4520 Not Printing?

The HP Envy 4520 is a versatile all-in-one printer designed to handle printing, scanning, and copying tasks with ease. It is popular for its sleek design, user-friendly interface, and excellent print quality. However, like any printer, it can sometimes face issues, one of the most common being failure to print. In this article, we’ll explore what the HP Envy 4520 is, its features and benefits, and provide troubleshooting tips to fix the issue of it not printing across different devices. We will also address some frequently asked questions to help you resolve the issue efficiently.

What is the HP Envy 4520?

The HP Envy 4520 is an all-in-one wireless inkjet printer designed for home and small office use. It is capable of printing high-quality documents and photos. The printer offers wireless connectivity, which allows users to print from multiple devices, including laptops, tablets, smartphones, and desktops. It supports both Windows and macOS platforms, and its compact design makes it ideal for spaces where saving room is important.

Features of HP Envy 4520:

1. All-in-One Functionality: The HP Envy 4520 can print, scan, and copy, making it a versatile tool for home or small office use.
   
   

2. Wireless Printing: You can print from your devices without the need for a direct connection using Wi-Fi or through mobile apps like HP Smart.
   
   

3. Print Resolution: It offers up to 4800 x 1200 optimized dpi for high-quality prints, which is ideal for printing photos and documents.
   
   

4. Compact Design: The printer has a sleek and space-saving design, making it a good choice for tight spaces.
   
   

5. Mobile Printing Capabilities: With support for Apple AirPrint, Google Cloud Print, and HP ePrint, users can print documents directly from their smartphones and tablets.
   
   

6. Energy Star Certified: The HP Envy 4520 is energy-efficient, contributing to both savings on electricity bills and environmental sustainability.
   
   

Benefits of Using HP Envy 4520:

• Affordable: The HP Envy 4520 is cost-effective, offering a good balance of features and performance at a reasonable price.
  
  

• Easy Setup: The printer comes with an easy-to-follow setup guide, and the wireless functionality allows for a smooth connection to your devices.
  
  

• Quality Prints: The high-resolution printing feature delivers sharp text and vibrant color prints for both photos and documents.
  
  

• Wireless Convenience: The printer's wireless capabilities eliminate the need for cumbersome cables, offering flexibility to print from any location within range.
  
  

How to Fix HP Envy 4520 Not Printing?

If you encounter a situation where your HP Envy 4520 is not printing, there could be several reasons behind it. Here's how to troubleshoot and fix the issue across different devices.

1. Check the Printer's Power and Connection

• Power Supply: Ensure the printer is properly plugged into a power source and turned on. Look for the power light on the printer to confirm it’s receiving power.
  
  

• Wi-Fi Connection: Ensure your printer is connected to the correct Wi-Fi network. If your printer is disconnected, reconnect it by following the wireless setup process in the printer’s settings menu.
  
  

2. Restart Printer and Devices

Sometimes, restarting both the printer and your device can fix connectivity issues. Power off your printer, wait a few seconds, and then turn it back on. Similarly, restart your computer or mobile device to refresh the connection.

3. Check for Paper and Ink Levels

• Paper Tray: Ensure the printer’s paper tray is properly loaded with the correct size of paper. The paper may also be jammed inside the printer, which can prevent it from printing.
  
  

• Ink Levels: Low or empty ink cartridges may prevent the printer from printing. Check the ink levels and replace the cartridges if necessary.
  
  

4. Check Printer Queue and Settings

The print queue may be stalled due to a print job that got stuck. Follow these steps:

• On Windows: Go to Control Panel > Devices and Printers > HP Envy 4520 > See what's printing. If there are pending print jobs, cancel them and try printing again.
  
  

• On macOS: Go to System Preferences > Printers & Scanners > HP Envy 4520 and clear the print queue.
  
  

5. Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause printing problems. To resolve this:

• Windows: Go to Device Manager > Printers > HP Envy 4520 > Update Driver. Alternatively, you can visit HP’s website to download the latest drivers for your printer model.
  
  

• macOS: Go to System Preferences > Printers & Scanners > HP Envy 4520, and select Remove Printer. Then add it back and reinstall the necessary drivers.
  
  

• Mobile Devices: Ensure the HP Smart app is up-to-date on your smartphone or tablet. You can reinstall it if necessary.
  
  

6. Printer Status and Error Messages

If the printer shows an error message, consult the printer’s display or the computer screen for specific information. You may need to follow the on-screen instructions to clear the error, such as resolving paper jams or changing ink cartridges.

7. Reset Network Settings

If there is a problem with the wireless connection:

• Go to the printer's control panel.
  
  

• Select Setup > Network Setup > Restore Network Defaults.
  
  

• Reconnect the printer to your Wi-Fi network by following the on-screen instructions.
  
  

8. Use the HP Print and Scan Doctor Tool

HP provides a diagnostic tool called the HP Print and Scan Doctor to automatically troubleshoot and fix common printing issues. This tool can identify and solve connectivity problems, driver issues, and more.

Troubleshooting Tips

• Check for Paper Jams: Paper jams are one of the most common issues. Open the printer cover and carefully remove any jammed paper.
  
  

• Clear the Print Queue: If you’ve attempted to print multiple jobs without success, clearing the print queue can help resolve the issue.
  
  

• Ensure Correct Printer Selection: When printing from your computer, double-check that the HP Envy 4520 is set as the default printer.
  
  

Conclusion

The HP Envy 4520 is an efficient and convenient all-in-one printer that can handle various printing, scanning, and copying tasks. If your HP Envy 4520 is not printing, it is usually due to common issues such as connectivity problems, driver errors, or paper jams. By following the troubleshooting steps outlined in this guide, you can get your printer back in action in no time.

If you continue to face issues after following these tips, it might be worth contacting customer support or considering professional repair services to diagnose the problem further.

FAQ

1. Why is my HP Envy 4520 not printing from my computer?

• Ensure that the printer is connected to the correct network, and check that the printer driver is updated. You should also check if the printer is set as the default device on your computer.
  
  

2. How can I print wirelessly from my phone?

• Make sure your phone and the HP Envy 4520 are connected to the same Wi-Fi network. Use the HP Smart app or Apple AirPrint/Google Cloud Print to print from your mobile device.
  
  

3. What should I do if the printer shows a paper jam error?

• Open the printer cover and carefully remove any paper stuck inside. Ensure that no small bits of paper are left behind, as they can cause further issues.
  
  

4. How do I reset my HP Envy 4520 printer?

• To reset your HP Envy 4520, go to the printer’s control panel, select Setup, and then Restore Defaults to reset network settings and clear any custom configurations.
  
  

5. Can I fix printing problems without a computer?

• Yes, most issues can be resolved through the printer's built-in control panel or by using the HP Smart app, which allows you to manage print settings directly from your phone or tablet.