Have you tried Apple's provided Image Capture, or HP's Easy Scan from the Mac App Store? The paid (free trial) of VueScan Professional also supports the HP Officejet Pro 8710 without any HP or Apple software required.
An HP OfficeJet 8710 is shown supported when networked by Apple's built-in AirPrint technology. It is very important to provide the full printer product name when you post as an "HP All-in-one InkJet 8710" might be another device entirely.
Hp Officejet Pro 8710 Scanner Driver Download
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I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software for the scanner must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.
I had the same problem but I found a workaround. Go to system settings on the Mac and go down to Printers and Scanners. Click on the printer (HP Officejet Pro 8710) and in the top left of the next screen is 'open scanner'. That worked for me. Maybe HP will get around to updating their drivers sometime soon.
I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.
I have a new MacBook Pro (I am actually running Mac OS 12.0.1...but that was not an option). I am trying to connect it to my HP Officejet Pro 8710. Specifically I want to enable Scan to Computer from my Printer to my MacBook.
I can use Scan-to-Computer for my iMac on the network and I used to be able to do use Scan-to-Compter for my previous MacBook, but I can't seem to find the HP printer software drivers to set this up on my new Mac. All I can find is HP Easy Start which doesn't seem to work. Is there somewhere where I can download the old drivers and bypass Easy Start? Printing is working by the way...just not Scan-to-Computer...I do not see my MacBook from the printer screen and I don't see anywhere to turn on the Scan-to-Computer function on my MacBook like I used to be able to do
Yes, there is no downloadable link available for the utility. If you have tried installing the printer driver via HP Easy Start and you are still not able to use this feature, please reach out to the HP Technical Support team in your region for further assistance via a remote session.
My printer is shrinking the page to half vertically. I've installed a hp officejet pro 8710 on my desktop running ubuntu 16.04. When I get to the page (on CUPS site localhost:631), where I have to choose the make and model of the printer from a drop down menu, the options for hp officejet pro start at 1150c and end at 1175c.
First I could send to printer but not scan from printer (scanner couldn't find laptop). Looking at helpdesk, the virtual tech said to uninstall driver for 8710, so I did. BIG MISTAKE. Now I can't print, either! I've installed HP Smart, which is stupid, when it can't find your printer. And hp.123.com doesn't work to provide drivers to download.
Hi , Since windows 10 update my laptop will not print to hp Officejet pro 8710, I uninstall the software and reinstall it but it still does not recognize the driver . I try Hp smart setup still the same , also tried hp scan and print doctor it try to install the driver but it does not recognize the driver . When I go to settings I see the printer listed but it says the Driver is unavailable .
when I input printui.exe /s I receive the following message, "Server properties cannot be viewed. The local print spooler service is not running. Please restart the spooler or restart the machine." I have done this process several time and receive the same message.
I received no error message. After numerous attempts to download printer drivers for a HP Officejet Pro 8710 I continue to receive a message in setup that, "driver is unavailable." Among the steps I have followed are delete print drivers from root directory, added.old to spool drivers, make sure printer spool was running. So far none of the steps have worked. The machine I am using is a Samsung notebook that had windows 7 pro which I updated to windows 10 pro. I also have a HP notebook which has had no problems using the HP 8710. The HP notebook had windows 10 home when purchased. Any ideas?
The printer is wireless and prints without a problem from the laptop. It cannot connect to the same laptop to scan. I ran Print Scan Doctor 5.4.2 and it says there is a driver error and it cannot connect to the printer, to restart everything. And it asks which device I want to use: (#1) HPF73167 HP OfficeJet Pro 8710 WSD Scan Device, and (#2) HP OfficeJet Pro 8710 (NET); I don't understand how one printer has two devices and how they are different. When I select the #1, and click properties, it states Device is Ready, and Test Scanner, which I click on that and it replies with "Your imaging device successfully completed the diagnostic test." When I do Properties for the #2 device, it states "Unable to display properties for the selected device." It is impossible to determine what driver to install. Every time in the past I try to scan, this problem occurs, then Scan Doctor fixes it, but not tonight. And it's like the only way to scan is to run Scan Doctor first every time. Scan Doctor tonight said to restart the printer (I did) and restart the computer (I did). That didn't work. It took me to a driver page on HP and so I downloaded the one that opened up first (HP Smart), but it spent 30 minutes doing something to register fonts, and I cancelled it. The HP Smart app tells me the printer isn't connected to the computer, but it IS connected because I can print. The other Basic Driver is HP OfficeJet Pro 8710 All-in-One Printer series Basic Driver - IT Professional Use only. Another option is the Fax Driver, but I don't need a Fax Driver. I downloaded the Firmware update and it sees my printer, but won't allow me to Select It , with a status of Not applicable. I am completely at a loss what to do.
Perhaps the steps worked. I didn't know which driver to install (there were about 12-15 of them), so I picked the one with the biggest file size. The installation was painful to say the least, as it kept insisting there was no printer, or no wireless, or no network. But as I fought through everything, printing seems to work. And scanning works for the first time in ages.
I want to add one last thing. Even though I took a month to address this (hate dealing with computer problems like this), the one saving grace was that HP has the email-to-printer feature (which I love), and in the interim I was able to print-by-email as needed. Although, with the driver reinstall, I'm not sure this email service is available or setup anymore.
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Has anyone had any success installing an OfficeJet 8710 on Windows Server 2012 R2 x64? I've tried the HP Universal Printing PCL 6 driver and haven't had any luck. I followed the walkthrough found here, but R2 isn't listed and it didn't work for me.
He said "the printer will also need drivers available for Windows Server 2008 R2 and 2012 R2. Scanning is much more complicated but, if you want to scan to a share, it needs to support SMBv2+/CIFS shares for storage. Scanning-to-email for other ______ users is easier and it will only need SMTP with TLS/SSL encryption with authentication."
Thank you for your patience with that last question! I understood the printer in the titile when I posed the question. I'm just not technically familiar with how drivers work (hardware vs. software), so I needed to make sure you didn't have to change to the actual 8620 printer to accomplish that with the driver installation. Again, novice here. Your responses have been very helpful and I will pose this as a solution to my IT guy as I'm pretty confident that I will not be able to return this printer.
If you're using Windows and you've installed a HP driver, VueScan's built-in drivers won't conflict with this. If you haven't installed a Windows driver for this scanner, VueScan will automatically install a driver.
Scrolling through the slew of documentation and support for HP printers, I figured my case would be an easy one to solve. Two days later I still don't have access to my printer scanner, and this problem is beginning to irritate me to the point of pleading to the arch forums for help.
most relevant to my situation is probably hplip. It comes with a variety of scripts and binaries that diagnose/setup/print/scan hp equipment. After having set up the CUPS interface for my scanner and selecting appropriate drivers, I am able to print using the lp binary (though this does not recognize libreoffice standards like .odt/odp). However, using the same set of tools in hplip does not get me access to my scanner. I currently believe the appropriate script for the job to be hp-scan. Consequently, I used hp-check to scan for devices that hp-scan can use. This is what I came up with: 152ee80cbc