This guide explains how to convert a Viettel physical SIM to an eSIM using three official methods: the My Viettel app, the Viettel website, or visiting a Viettel store. Before converting online, users must have an eSIM-compatible smartphone, a Vietnamese ID (CCCD), a stable Wi-Fi connection for activation, and a 35,000 VND fee. The My Viettel app offers the fastest process, requiring identity verification, a security check, digital signing, online payment, and receiving a QR code via email for activation. The Viettel website provides a similar workflow but must be accessed from a phone. If online verification fails, users can visit a Viettel store for manual assistance and receive a printed QR code. After receiving the QR code, eSIM activation requires scanning it under Wi-Fi in the phone’s settings. The guide also answers common questions about processing time, number retention, and what happens to the old SIM.
Read more: https://vietteltelecom.vn/tin-tuc/chi-tiet/convert-physical-sim-to-esim-viettel-online