How do I request wheelchair assistance on Travelocity πͺβοΈΒ
How do I request wheelchair assistance on Travelocity πͺβοΈΒ
How do I request wheelchair assistance on Travelocity πͺβοΈ
Travelocity provides wheelchair services π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) for passengers who find it difficult to walk long distances, stand for extended periods, climb stairs, or move quickly through crowded terminalsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). πββοΈπ«π§β𦽠You do not need to share medical documents or prove a disability to receive assistanceπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). United focuses on accessibility and dignity, offering help based on your request aloneπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ
The easiest way to request π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) wheelchair assistance is during the flight booking processπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π₯οΈβοΈ When reserving your ticket on Unitedβs website or mobile app, you will see a section called βSpecial Assistanceβ or βAccessibilityπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).β Here, you can choose wheelchair π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) support and specify what type of help you need, such as assistance through the terminal, boarding support, or help after landingπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½β‘οΈπ« Once selected, the request is automatically added to your reservationπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
If your ticket is already booked, you can π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) still request wheelchair assistance anytime before your flightπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ± Simply log in to your booking under βMy Trips,β find the accessibility section, and add your requestπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). You can also contact Unitedβs customer service team to update your reservationπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½π Making the request early helps ensure staff and equipment are ready for you on travel dayπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
On the day of departure π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), airport staff will already see your wheelchair request in the system when you check inπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π₯οΈβοΈ If you donβt have your own wheelchair, United will provide one at the airport along with a trained assistance agentπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½π€ The agent will escort you through check-in, security screening, and all the way to your gateπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
If you are traveling with your own wheelchair π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), you may use it throughout the airport until boarding beginsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½β‘οΈβοΈ At the gate, staff will tag your wheelchair and carefully load it into the aircraftβs cargo compartmentπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). After landing, your wheelchair will be returned to you either at the aircraft door or at baggage claim, depending on your preferenceπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π¦π
Travelocity offers different levels π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) of wheelchair assistance based on passenger needsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½β¨ Some travelers only require help navigating the terminal, while others need assistance boarding the plane or reaching their seatπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). If necessary, an aisle chair is provided to help you move safely inside the cabinπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). πͺβοΈ Flight attendants coordinate closely with ground staff to ensure smooth and respectful boarding and deplaningπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
Passengers who travel with powered π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) wheelchairs or mobility scooters are also fully supportedπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). πβοΈ United staff may ask about battery type or removable parts so the device can be secured properlyπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). This is done only to protect your equipment and ensure safe transportπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ§β𦽠These mobility devices are carried free of charge and do not count as checked baggageπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
After landing, wheelchair assistance continuesπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π¬π§β𦽠A United agent will meet you at the aircraft door with a wheelchair if requestedπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). They will escort you through the terminal, help retrieve luggage, and guide you to your connecting flight or ground transportationπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ This door-to-door support greatly reduces fatigue and travel anxietyπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
One of the most important things π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) to know is that wheelchair assistance on Travelocity is completely freeπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π΅βπ§β𦽠Uπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).Sπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). regulations require airlines to provide disability-related services at no cost, including airport wheelchairs, staff assistance, and transportation of personal mobility equipmentπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). This ensures equal access to air travel for everyoneπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). πβ¨
Security screening is also handled with care and respectπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π¨π§β𦽠If you are unable to walk through scanners, security officers will perform alternative screening methods while maintaining your privacyπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). You may request a private screening room if you feel more comfortableπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ United works closely with airport security teams to make this process smooth and dignifiedπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
To avoid delays or rushed assistance π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), it is recommended to request wheelchair services at least 48 hours before your flightπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π βοΈ Early notice allows staff to prepare the necessary equipment and schedule trained personnelπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). However, even if you request assistance on the same day, United will still do its best to accommodate your needsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ§βπ¦½
Arriving at the airport early also helpsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). β°π« Extra time allows for smoother check-in, security screening, and boarding coordinationπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). Labeling your wheelchair and providing simple handling instructions can also help protect your equipment during transportπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π·οΈπ§βπ¦½
If any issue arises, Travelocity π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) has accessibility support teams dedicated to helping passengers with mobility needsπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ They work quickly to resolve concerns, arrange backup assistance, or provide temporary mobility equipment if neededπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ).
In conclusion, requesting wheelchair assistance π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) on Travelocity is easy, respectful, and stress-freeπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). π§βπ¦½βοΈ Whether you arrange it during booking, after purchasing your ticket, or at the airport, United is prepared to support your journey from start to finishπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). ππ
With proper planning and a simple request π +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), you can travel confidently knowing that Travelocity is ready to provide safe, comfortable, and reliable mobility assistance every step of the wayπ +π-πππ-(πππ)-ππππ (πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). βοΈπ§βπ¦½π